General Traffic orders Mercedes-Benz Citans into the front line
Family-owned General Traffic runs 150 vans, which deliver parts to garages, shops and workshops across the North-West and beyond.
Transport Manager Zubair Bhaiji is impressed. “Having heard good things I’d been looking at the Citan for a while,” he said. “I’m delighted that we now have some on the fleet – they’re fantastic vans, clearly built to a high standard, smart-looking and already popular with our drivers.
Zubair Bhaiji“Meanwhile the manufacturer’s three-year, unlimited mileage warranties and the brilliant Mercedes-Benz MobiloVan cover on these vehicles, which includes free roadside assistance for up to 30 years, are also huge plus points.”
“These are early days of course, but we have every confidence that they’ll also provide the outstanding reliability and durability for which the Mercedes-Benz brand is renowned.”
Given its aim to deliver stock parts to customers within just one hour of an order being placed, maximising vehicle ‘uptime’ is crucial to General Traffic.
“We pride ourselves on providing the very best customer service so we demand the same from our suppliers,” continued Mr Bhaiji. “The Citans are superb but we also need to know that should we need it, we will also receive fast, responsive back-up. The fact that Ciceley Commercials’ workshops are open round-the-clock means the Dealer is ideally placed to keep our vans working hard whenever we need them.” Operations Manager Paul Tonge added: “Ciceley’s Sales Executive Mike Holmes was excellent throughout the acquisition process. He kept us fully informed all the way and the Mercedes-Benz Financial Services hire purchase package was very competitively priced.
General Traffic operates a ‘smart’ telephone exchange through which incoming calls are automatically routed to the nearest of its 20 depots, where trained staff take orders. Where possible, deliveries are made within an hour but even if the required part is not in stock at the branch, it can usually be sourced from the company’s hub or its suppliers, and delivered on the same day. Established in 1983, the company now employs more than 300 people.Family-owned General Traffic runs 150 vans, which deliver parts to garages, shops and workshops across the North-West and beyond.
Its first Mercedes-Benz vehicles arrived via Dealer Ciceley Commercials. All Long-bodied Citan 109 CDIs, they have replaced models by a rival manufacturer.
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🏁 On 5th September, our all-electric Mercedes-Benz eActros 600 completed the 2025 EV Rally, driving from West Bromwich to Tatton Park, Cheshire ⚡🚛.
Along the way we:
☕ Recharged at Peak View Tea Rooms
🚚 Stopped at Sixt Van & Truck, Eccles
☀️ Showcased clean energy at Chamber House Solar Farm, Rochdale
🌳 And crossed the finish line at Tatton Park
Covering 248km fully loaded at 40t, the eActros 600 proved its range, efficiency, and cost savings – highlighting that zero-emission trucking isn’t the future, it’s here today. Get in touch with the team to put the eActros to the test
#evrally #explorer #collaboration #solarpower
✨ Another fantastic review for our Blackburn team! ✨
We’re proud to provide a service that makes things simple, stress-free and reliable for our customers.
Read more of our customer reviews here: https://www.ciceley.com/testimonials/
🍂 Autumn is here, and so are the chilly mornings!
Did you know that with the Mercedes-Benz app, you can pre-heat your electric Mercedes-Benz van before you even step outside?
✅ Warm and comfortable from the moment you get in
✅ Defrosted windows without scraping ice
All managed straight from your phone, giving you convenience and comfort whatever the weather.
❄️ A smart way to start your day as we head into winter.
⚽ Ciceley Takes on the Vantasy Football League! ⚽
Today, our Ciceley football team proudly represented us at the Mercedes-Benz Vantasy Football League at none other than St George’s Park – the home of England football!
Competing alongside eight teams made up of van drivers and Mercedes-Benz Van dealers from across the country, our squad battled hard and made it all the way to the semi-finals, finishing an impressive 3rd place overall! 🥉💪
The Vantasy Football initiative is about more than just football – it’s a fantastic campaign supporting mental health awareness for van drivers, many of whom work in isolating roles. We`re proud to support this important cause. 💙
A huge shout out to our amazing team:
Rob Claringbold, Gary Bridge, Jack Burgess, Matthew Coombe, Alex Lewis, Lee Holden, and Damian Holroyd – a brilliant mix from across our Sales, Service, IT, Accounts and Management teams.
Well played, team! 👏⚽
https://www.mercedes-benz.co.uk/vans/vantasy-football.html
#VantasyFootball #MercedesBenzVans #MentalHealthAwareness #TeamCiceley #StGeorgesPark #VanLife #FootballForGood
🌍 Tomorrow we’ll be at GreenFleet LIVE! 2025 in Rochdale!
Come and see us to explore the latest in electric vans and sustainable fleet solutions — and chat with our team about how we can support your journey to net zero. ⚡🚛
We’re looking forward to meeting fleet, transport and sustainability professionals from across the UK. See you there!
#GreenFleetLIVE #ElectricVehicles #CleanFleet #NetZero #LCV #Sustainability #CiceleyCommercials
☀️ Our eActros 400 has been out and about in sunny Scotland yesterday, with driver training sessions led by Jordan Lowe and Richard.
Great to see more drivers getting behind the wheel and experiencing the future of fully electric transport first-hand! ⚡🚛
#eActros #ElectricTrucks #DrivingTheFuture #CiceleyCommercials
💬 More great feedback for our Carlisle team!
This is what we`re all about — great service and working to keep you moving.
👉 Book your next visit with our team by contacting them today
https://ow.ly/baCN50WXZVc
⭐ Excellent feedback for our Carlisle team! ⭐
We’re proud to support businesses in Carlisle and beyond, keeping vehicles on the road and running smoothly.
Get in touch with the team to book your vehicle in today.
https://ow.ly/eI1l50WXZPK
We were proud to play our part in powering Sam Fender’s People Watching Tour – the first live music tour in the UK & Ireland to run entirely on electric trucks ⚡🎶
When called upon to urgently mobilise an additional Mercedes-Benz eActros 600, our teams in Bolton Service, Sales Support, Accounts, and Digital Services Consultant worked flat out to register, prep and deliver the vehicle within hours – ensuring the tour stayed on schedule and made it across to Northern Ireland.
This was a landmark moment for sustainable entertainment logistics, and we’re delighted we could play a part in making it happen.
The Advantage event is here!
Pop in and see the team or book your appointment on our website. These fantastic offers are only available this week.
Come and visit us at Ciceley Commercials Ltd, Commercial Road, Darwen, BB3 0DB.
📸 Proud moment!
We’ve supplied CoolVan with their first Mercedes-Benz van — the beginning of something special.
CoolVan are experts in fridge & freezer conversions & like us, they believe in doing things properly. Together, we’ll be delivering outstanding refrigerated vehicles for customers who demand quality & sustainability.
Huge shout-out to everyone involved. More vans on the way!
Last week we were delighted to join Bardsleys Garage & Recovery in celebrating their incredible 60th anniversary 🎉.
Built on strong family values and decades of dedicated service to the Atherton community, this milestone is truly something to be proud of.
The day was filled with community spirit, from the charity raffle (where we were pleased to donate a branded jacket) to the exciting handover of two brand-new Mercedes-Benz Citan vans to support their growing operations.
A huge congratulations to the Bardsleys family on this remarkable journey—here’s to the next chapter of success and many more years at the heart of Atherton! 🚐✨
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