Recovery firm picks up an eye-catching fleet flagship from Mercedes-Benz
Breakdown specialist Millers Recovery has hooked itself a couple of new stars in the shape of a pair of Mercedes-Benz Sprinter vans from Dealer Ciceley Commercials.
Both are based at the operator’s headquarters in Longton, near Preston, and allocated to technicians who undertake roadside and on-site repairs to commercial vehicles and plant, as well as static generators.
The two vans are Millers’ first from the latest-generation Sprinter range. One is a 3.5-tonne 314 CDI variant with fuel-efficient 143 hp, four-cylinder engine, the other a 519 CDI with range-topping 190 hp V6 and gvw uprated from the standard 5.0 to 5.5 tonnes.
Kitted out to a custom design specified by its driver, Diagnostic Specialist Guy Horner, the more powerful of the two vehicles has become Miller’s new fleet flagship. It also took pride of place on the operator’s stand at the recent Recovery Tow Show 2019.
Exterior features of his L3 H2 (long-bodied, high-roofed) van include an eye-catching livery with colour-coded grille, mirrors and bumpers, as well as alloy wheels, chrome trims, and Trafficlear beacons and lightbars with solar charging capability.
Guy Horner“The MBUX voice control is fantastic, and really makes my life easy. For example, I can operate the satellite navigation simply by saying ‘Hey Mercedes’, and telling it where I want to go. This means I can concentrate on my driving, without having to look at the screen, saving a lot of time and hassle."
Bott racked out the cargo area to carry a full complement of tools and spare parts. Fixtures include a 3,000-watt invertor and compressor system to power electric and air-driven equipment, and a diagnostic bench for testing circuit boards and the like.
Guy Horner has been yearning to get back behind the wheel of a vehicle bearing the three-pointed star since he joined Millers three years ago. “At the time we needed a van at very short notice,” he recalled. “We opted for an ex-demonstrator by another manufacturer because it was readily available.
“I really wanted a Sprinter, though. I know from previous experience that they’re superbly reliable, as well as cost-effective to operate, but the latest model has also brought technology to the van market which we’ve not seen previously.”
The Sprinter breaks new ground, thanks to its 4G Internet connectivity. Mercedes PRO connect offers a range of fast, efficient and cost-effective vehicle management services, while the cutting-edge Mercedes MBUX infotainment system incorporates a user-friendly voice control function.
The transformed cab interior, meanwhile, offers the most car-like driving experience yet seen in a van. Mercedes-Benz has reinforced the previous version’s market-leading safety armoury by introducing the autonomous Active Brake Assist system, which features another ‘first’ in the shape of pedestrian recognition technology, and ATTENTION ASSIST, which detects drowsiness in the driver and encourages them to take breaks when tired.
“I’ve been racking up the miles in my van and it’s a real pleasure to drive,” enthused Guy. “Our vans came with top-quality standard-fit alarm systems and deadlocks too, which has saved us something like £1,000 per vehicle by negating the need to install aftermarket equipment.”
Guy continued: “Both vehicles are perfectly specified, and that’s testament to the many hours of hard work that sales executive Lee Haworth put in to help us get them right. He’s been an ‘absolute diamond’ throughout.”
Millers’ fleet includes heavy breakdown trucks, low-loader trailers and plant, and four other vans. Despite the fact that the operator also operates its own large and busy workshop, the new Sprinters will be maintained by Ciceley Commercials under Mercedes-Benz ServiceCare plans.
Servicing the vehicles within the manufacturer’s Dealer network protects their MobiloVan cover, which includes free emergency roadside assistance. Like all Mercedes-Benz vans, they also came with three-year, unlimited mileage warranties.
“The contract maintenance rates were very competitive, and we know the guys at Ciceley will keep our vans in perfect running order,” said Guy. “We have complete faith in the reliability of our Sprinters, but it’s good to know we can call on MobiloVan should we need to.”
To discover more about the new Sprinter, why not contact us today? We love to discuss your requirements.
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It was a pleasure to welcome Richard Skidmore to our new Eurocentral dealership yesterday, on what was an incredibly significant day as he was announced as the new Managing Director of Daimler Truck UK.
Firstly, congratulations to Richard on his well-deserved appointment. With his extensive industry knowledge, strong leadership and deep understanding of both our network and our customers, there’s no doubt he is exceptionally well placed to lead Daimler Truck UK into its next chapter. Building on the strong growth and success achieved by Daimler Truck in recent years, we are confident Richard will continue to drive the business forward. We look forward to continuing to strengthen our partnership under his leadership.
Richard`s visit also provided the perfect opportunity to showcase the fantastic progress being made on our new £8 million, state-of-the-art Mercedes-Benz Trucks and Daimler Buses dealership at Eurocentral.
The project is progressing exactly as planned, with the facility firmly on track for completion in October, ahead of welcoming our first customers in the first week of November. Each week brings us closer to opening what will be one of the UK’s most advanced commercial vehicle dealerships, delivering an exceptional experience for customers across Scotland and providing a first-class environment for our colleagues and manufacturer partners.
Thank you to Richard for taking the time to visit us during such an exciting week. We look forward to welcoming you back when the doors officially open.
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Are you passionate about delivering exceptional customer service and looking for your next career move?
We`re looking for a Service Advisor to join our award-winning team at Ciceley Commercials Darwen.
As the first point of contact for our customers, you`ll play a key role in ensuring vehicles are maintained and returned to the road as quickly and efficiently as possible. If you`re organised, customer-focused and thrive in a fast-paced environment, we`d love to hear from you. View the full job description and apply on our website.
What a fantastic day at our Ciceley golf day at @boltonoldlinksgolf ⛳
The weather may have tested us with a wet start, but once the skies cleared it turned into a brilliant day of golf, great company, and friendly competition.
We`re also delighted to have raised £535 for @eastlancshospice – a cause that means so much to our team and local community. A huge thank you to everyone who took part, donated, and helped make the day such a success.
Take a look at some of the highlights from a memorable day on the course! 🎥🏌️♂️💙
To celebrate our recent recognition as Mercedes-Benz Dealer of the Year and Service Team of the Year, colleagues across the group enjoyed a well-earned lunch from @gogetstuffed 🍟
A huge thank you to Team Ciceley for your hard work, dedication and commitment. These awards are yours. 👏
STOP SCROLLING! Call us and give the code ‘ LUTON750 ‘ for a further £750 off the marked price! #exclusive #offer #mercedesbenz #sprinter #luton
Blind guessing what van it is, based on nothing but sounds 👀 #mercedesbenz #vans #humour #vito #esprinter
A fantastic review for our Used Van Sales Executive, Mike Bishop, at Blackburn 👏
Delivering excellent customer service, expert advice and a smooth handover experience is what it’s all about — well done Mike.
If you`re in the market for a used vehicle, please take a look at our stock page now: https://www.ciceley.com/ciceley-vans/new-used-van-stock/
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Getting into a van in 30 degree heat isn’t fun… BUT we’ve got a solution!!! #vanlife #mercedesme #preentry #climatecontrol #michaeljackson
We caught up with our Dealer Principal, Andy Heys. We asked him some questions about our recent MAR20X renovation. #awardwinning #mercedesbenz #commercial #dealer #truckandvan
Another amazing review for our Blackburn Service Team who continue to deliver outstanding customer service and creating a welcoming experience for every customer who visits us.
From expert support in the workshop to the all-important coffee ☕ — it’s great to see the team’s hard work recognised!
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