Mercedes-Benz Sprinters deliver emotional and practical backing for front-line police officers
The National Police Wellbeing Service is adding another six Mercedes-Benz vans to the fleet it relies upon to support police officers and staff throughout England and Wales. For those based at outlying stations in particular, these vehicles can provide a vital lifeline.
The Service runs a fleet of 10 Sprinters, all of which were supplied by Dealer Ciceley Commercials. Known as Outreach Vans, they are the visible face of ‘Oscar Kilo’ (OK in the phonetic alphabet), the brand for the National Police Wellbeing Service.
Based at the headquarters of Lancashire Constabulary, near Preston, the vans have also supported the Police Service of Northern Ireland; Scotland has its own devolved arrangements.
The latest additions to the line-up are all 5.0-tonne Sprinter 516 CDI models with long L3 bodies and high H2 roofs. Their advanced 2.1-litre engines deliver punchy 163hp performance but are also impressively fuel-efficient.
The National Police Wellbeing Service’s Fleet Co-ordinator Colin Lewis explained: “Our bespoke Sprinters offer a private space in which colleagues can sit down with occupational health staff, financial advisors or chaplains, as well as representatives of the Police Federation and other trade unions, and staff support networks.
“The vans can be deployed to operating bases wherever they’re needed. To officers based at remote police stations, sometimes far from their force headquarters, they can be a real lifeline.”
Colin Lewis"They play an important role in ensuring that we’re able to provide a crucial service to our colleagues on the front line across the country.”
Each vehicle’s cargo area is divided to create two consultation rooms, the smaller of which allows full privacy, so personal or sensitive issues can be discussed in complete confidence. Seating, storage and a fridge are fitted, and a large gazebo carried – this can be erected at the side entrance, to provide more room for support specialists to meet those they seek to help.
Nine of the 10 Sprinters are dedicated to this role, and are typically sent to police stations for anything up to two weeks at a time. The remaining vehicle – designated Oscar Kilo 1 – is intended for deployment at major incidents. It will provide a ‘safe haven’ for officers to take breaks, refreshments or have a few moments of reflection during very difficult periods.
The vans are maintained in Lancashire Constabulary’s workshop, alongside the force’s own fleet of more than 30 Sprinters. These include protected carriers with ‘unbreakable’ windscreens which are designed to carry officers responsible for maintaining public order.
Colin Lewis continued: “The Mercedes-Benz Sprinter is the mainstay of our fleet. Its combination of reliability, safety and comfort for long journeys, together with its general ease of use and fitness-for-purpose, made it the obvious choice for Oscar Kilo.
Like all new Mercedes-Benz vans sold through the manufacturer’s official Dealer network, the Sprinters are backed by three-year, unlimited mileage warranties and come with MobiloVan cover, which includes free, round-the-clock emergency roadside assistance.
The third-generation Mercedes-Benz Sprinter is a technological tour-de-force, thanks to its reassuring armoury of active safety features and 4G Internet connectivity. Standard equipment includes the autonomous Active Brake Assist system with pedestrian recognition technology, and ATTENTION ASSIST, which detects drowsiness in the driver and encourages them to take breaks when tired.
Sprinter drivers also benefit from the cutting-edge Mercedes MBUX infotainment system, which features a user-friendly voice control function when specified with optional Navigation, while Mercedes PRO connect provides operators with a range of fast, efficient and cost-effective vehicle management service packages.
For more information about the National Police Wellbeing Service, visit
www.oscarkilo.org.uk
Check Out Our Instagram
🏆 A huge congratulations to Jordan!
We`re incredibly proud to announce that Jordan, Technician at Ciceley Bolton has been crowned UK & Ireland BusTech Challenge Champion 2026, taking 1st place in this year`s prestigious OMNIplus BusTech Challenge.
The competition recognises the very best bus technicians across the Daimler Buses service network, celebrating outstanding technical expertise, teamwork and problem-solving skills.
As UK & Ireland Champion, Jordan has now qualified for the BusTech Masters Europe Final in Germany, this October, where he`ll represent the UK & Ireland against the top technicians from across Europe.
This is a fantastic achievement and a testament to Jordan`s dedication, professionalism and technical excellence.
Please join us in congratulating Jordan and wishing him the very best of luck in the European finals! 👏🌍
#MercedesBenz #DaimlerBuses #OMNIplus #BusTechChallenge #Aftersales #TechnicalExcellence
⚡ Keeping your business moving in Central Scotland with next day delivery on Genuine Parts!
Our new parts delivery vehicle is now out and about across Central Scotland, delivering Genuine Mercedes-Benz Parts directly to our customers.
With multiple deliveries taking place every day, we`re making it easier than ever to get the right parts, quickly and efficiently.
Get in touch with the team today on our dedicated parts line: 01698 681970
🦖 Welcome to Ciceley Commercials!
Where you can buy:
🚗 Cars
🚐 Vans
🚛 Trucks
🔧 Parts
Need servicing? We’ve got you covered too.
Bring us your:
🚗 Cars
🚐 Vans
🚛 Trucks
🚌 Buses
Our expert technicians will keep your vehicles running at their best.
Disclaimer: We don’t sell dinosaurs… 👀🦖#mercedesbenz #familyrunbuisness #awardwinning #jurrasicpark #dinosaur
I suppose not everyone wants to be a social media sensation 😂 #salesadmin #marketing #mercedesbenz #truck #van
We will always try and help out where we can if something doesn’t go to plan… #acapella #whitechicksmovie #officememe #officefun #singing
Meet Ben, our new, New Van Sales Executive at our Bolton site! #welcome #salesman #quickfirequestions #van #commercial
Who would like to see a Netflix documentary on all things Ciceley? 👀 #behindthescenes #commercialdealership #familyrunbusiness #mercedesbenz
We live and breathe what we do. That’s what makes us so special, here at Ciceley. #mercedesbenz #service #meangirls #serviceadvisor #vanandtruck
Looking for a new challenge?
We`re recruiting across a range of departments and locations. Explore our current vacancies and apply on our website vacancies page.
ciceley.com/vacancies
Are you telling us, we have to wait until Monday to do it all over again!? 🥺 #comedyreel #service #parts #workrelationships #familybusiness
🚧 Exciting progress at Eurocentral! 🚧
Our new Eurocentral Truck site is really starting to take shape, and we’re delighted with how the development is progressing.
Dealer Principal Andy Heys recently visited the site to take a look at the latest progress and give us a tour of what will soon become our state-of-the-art Truck facility, designed to support customers across Scotland and beyond.
With construction moving forward at pace, it’s fantastic to see our vision becoming a reality. We can’t wait to welcome customers and colleagues through the doors when the site opens later this year.
Stay tuned for more updates as we get closer to completion! 👀🚛
#CiceleyCommercials #Eurocentral #Truck #MercedesBenzTrucks #scotland
-
Call Ciceley Commercials on 0333 014 6181
-
We're here to help. You can reach us via phone, email or our online form.
-
Find your local Mercedes-Benz dealer here.
-
Find out more information about your preferred model.






