Mercedes-Benz Sprinters deliver emotional and practical backing for front-line police officers
The National Police Wellbeing Service is adding another six Mercedes-Benz vans to the fleet it relies upon to support police officers and staff throughout England and Wales. For those based at outlying stations in particular, these vehicles can provide a vital lifeline.
The Service runs a fleet of 10 Sprinters, all of which were supplied by Dealer Ciceley Commercials. Known as Outreach Vans, they are the visible face of ‘Oscar Kilo’ (OK in the phonetic alphabet), the brand for the National Police Wellbeing Service.
Based at the headquarters of Lancashire Constabulary, near Preston, the vans have also supported the Police Service of Northern Ireland; Scotland has its own devolved arrangements.
The latest additions to the line-up are all 5.0-tonne Sprinter 516 CDI models with long L3 bodies and high H2 roofs. Their advanced 2.1-litre engines deliver punchy 163hp performance but are also impressively fuel-efficient.
The National Police Wellbeing Service’s Fleet Co-ordinator Colin Lewis explained: “Our bespoke Sprinters offer a private space in which colleagues can sit down with occupational health staff, financial advisors or chaplains, as well as representatives of the Police Federation and other trade unions, and staff support networks.
“The vans can be deployed to operating bases wherever they’re needed. To officers based at remote police stations, sometimes far from their force headquarters, they can be a real lifeline.”
Colin Lewis"They play an important role in ensuring that we’re able to provide a crucial service to our colleagues on the front line across the country.”
Each vehicle’s cargo area is divided to create two consultation rooms, the smaller of which allows full privacy, so personal or sensitive issues can be discussed in complete confidence. Seating, storage and a fridge are fitted, and a large gazebo carried – this can be erected at the side entrance, to provide more room for support specialists to meet those they seek to help.
Nine of the 10 Sprinters are dedicated to this role, and are typically sent to police stations for anything up to two weeks at a time. The remaining vehicle – designated Oscar Kilo 1 – is intended for deployment at major incidents. It will provide a ‘safe haven’ for officers to take breaks, refreshments or have a few moments of reflection during very difficult periods.
The vans are maintained in Lancashire Constabulary’s workshop, alongside the force’s own fleet of more than 30 Sprinters. These include protected carriers with ‘unbreakable’ windscreens which are designed to carry officers responsible for maintaining public order.
Colin Lewis continued: “The Mercedes-Benz Sprinter is the mainstay of our fleet. Its combination of reliability, safety and comfort for long journeys, together with its general ease of use and fitness-for-purpose, made it the obvious choice for Oscar Kilo.
Like all new Mercedes-Benz vans sold through the manufacturer’s official Dealer network, the Sprinters are backed by three-year, unlimited mileage warranties and come with MobiloVan cover, which includes free, round-the-clock emergency roadside assistance.
The third-generation Mercedes-Benz Sprinter is a technological tour-de-force, thanks to its reassuring armoury of active safety features and 4G Internet connectivity. Standard equipment includes the autonomous Active Brake Assist system with pedestrian recognition technology, and ATTENTION ASSIST, which detects drowsiness in the driver and encourages them to take breaks when tired.
Sprinter drivers also benefit from the cutting-edge Mercedes MBUX infotainment system, which features a user-friendly voice control function when specified with optional Navigation, while Mercedes PRO connect provides operators with a range of fast, efficient and cost-effective vehicle management service packages.
For more information about the National Police Wellbeing Service, visit
www.oscarkilo.org.uk
Check Out Our Instagram
Take a look at our day on Wednesday, when Charlie’s Whippy came to see our team at Bolton, offering treats to everyone, for always doing our best keeping Charlie’s Whippy on the road. Downtime = no Ice Creams, and NOBODY likes that! #icecream #mercedesbenz #workingtogether #familybusiness #localbusiness
We’ve been lucky enough to have one of our customers, Charlie’s Whippy, treat the Bolton team to ice creams on this lovely sunny day ☀️🍦
A great way to cool down and a big thank you from all of us!
There’s a video coming shortly – keep your eyes peeled… 🎥
Great to see these fantastic new vehicles out on the road 👏
So far, Enviro-Clean have taken delivery of over 10 Actros ProCabin 6x2 tag axle units, along with 3 DISAB-spec Mercedes-Benz Arocs 8-wheelers — a strong start to what will be a major 60-truck fleet rollout.
We’re proud to be supporting Enviro-Clean on this journey and look forward to seeing even more of these striking vehicles on the road very soon 🚛
#MercedesBenzTrucks #Actros #Arocs #FleetUpgrade #OnTheRoad #Logistics #Transport #DISAB
Putting Cabavan on the spot with 5 quick fire questions! 🔥 #installation #vansecurity #pimpmyride #multimedia #commercial
Honesty is the best policy! There is no room for errors being a mechanic! #mechanic #workshop #funny #mercedesbenz #workplacebanter
Shout out to our Bolton team for another fantastic review! 👏
Providing efficient, friendly and knowledgeable service is what we’re all about — and it’s always great to see that reflected in our customer feedback.
Thanks again for the support — we look forward to welcoming you back soon!
Who remembers the Sprinter in the 90’s? Big changes, but the same reliability. #nostalgia #Sprinter #90sthrowback #throwback #Mercedes_benz
She might not give you a kiss, but the service Diane gives will make you feel a million dollars! #puckerup #truck #saleshumor #officememes #kiss
Sprinter 315 L3 Dropside - engineered to perform and priced to impress! You can now save £9,665.00 across selected Sprinter Dropside stock! #sprinter #chassis #dropside #mercedesbenz #savingmoney
We’re excited to announce that we are an official sponsor of @plato.racing for the 2026 Kwik Fit British Touring Car Championship season 🏁
A proud moment for us, with third-generation family member @adammorgan33 taking to the grid. We’re looking forward to supporting Adam and the team this season… let’s go racing! 🙌
Visit our website to find out more.
#BTCC #CiceleyCommercials #PlatoRacing #Motorsport
Take a look around our eSprinter.
It comes with a charge cable, not a hefty fuel bill.
#electric #sprinter #mercedesbenz #commercial #takealook
Behind the scenes of our photo shoot, showing off that we are the FIRST Mercedes-Benz vans retailer in the UK to be fully compliant with the new MAR20X franchise standard across all four of our sites! https://www.ciceley.com/news/#showroom #workshop #friendly #staff #proud
-
Call Ciceley Commercials on 0333 014 6181
-
We're here to help. You can reach us via phone, email or our online form.
-
Find your local Mercedes-Benz dealer here.
-
Find out more information about your preferred model.






