Mercedes-Benz Sprinters deliver emotional and practical backing for front-line police officers
The National Police Wellbeing Service is adding another six Mercedes-Benz vans to the fleet it relies upon to support police officers and staff throughout England and Wales. For those based at outlying stations in particular, these vehicles can provide a vital lifeline.
The Service runs a fleet of 10 Sprinters, all of which were supplied by Dealer Ciceley Commercials. Known as Outreach Vans, they are the visible face of ‘Oscar Kilo’ (OK in the phonetic alphabet), the brand for the National Police Wellbeing Service.
Based at the headquarters of Lancashire Constabulary, near Preston, the vans have also supported the Police Service of Northern Ireland; Scotland has its own devolved arrangements.
The latest additions to the line-up are all 5.0-tonne Sprinter 516 CDI models with long L3 bodies and high H2 roofs. Their advanced 2.1-litre engines deliver punchy 163hp performance but are also impressively fuel-efficient.
The National Police Wellbeing Service’s Fleet Co-ordinator Colin Lewis explained: “Our bespoke Sprinters offer a private space in which colleagues can sit down with occupational health staff, financial advisors or chaplains, as well as representatives of the Police Federation and other trade unions, and staff support networks.
“The vans can be deployed to operating bases wherever they’re needed. To officers based at remote police stations, sometimes far from their force headquarters, they can be a real lifeline.”
Colin Lewis"They play an important role in ensuring that we’re able to provide a crucial service to our colleagues on the front line across the country.”
Each vehicle’s cargo area is divided to create two consultation rooms, the smaller of which allows full privacy, so personal or sensitive issues can be discussed in complete confidence. Seating, storage and a fridge are fitted, and a large gazebo carried – this can be erected at the side entrance, to provide more room for support specialists to meet those they seek to help.
Nine of the 10 Sprinters are dedicated to this role, and are typically sent to police stations for anything up to two weeks at a time. The remaining vehicle – designated Oscar Kilo 1 – is intended for deployment at major incidents. It will provide a ‘safe haven’ for officers to take breaks, refreshments or have a few moments of reflection during very difficult periods.
The vans are maintained in Lancashire Constabulary’s workshop, alongside the force’s own fleet of more than 30 Sprinters. These include protected carriers with ‘unbreakable’ windscreens which are designed to carry officers responsible for maintaining public order.
Colin Lewis continued: “The Mercedes-Benz Sprinter is the mainstay of our fleet. Its combination of reliability, safety and comfort for long journeys, together with its general ease of use and fitness-for-purpose, made it the obvious choice for Oscar Kilo.
Like all new Mercedes-Benz vans sold through the manufacturer’s official Dealer network, the Sprinters are backed by three-year, unlimited mileage warranties and come with MobiloVan cover, which includes free, round-the-clock emergency roadside assistance.
The third-generation Mercedes-Benz Sprinter is a technological tour-de-force, thanks to its reassuring armoury of active safety features and 4G Internet connectivity. Standard equipment includes the autonomous Active Brake Assist system with pedestrian recognition technology, and ATTENTION ASSIST, which detects drowsiness in the driver and encourages them to take breaks when tired.
Sprinter drivers also benefit from the cutting-edge Mercedes MBUX infotainment system, which features a user-friendly voice control function when specified with optional Navigation, while Mercedes PRO connect provides operators with a range of fast, efficient and cost-effective vehicle management service packages.
For more information about the National Police Wellbeing Service, visit
www.oscarkilo.org.uk
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BRAND NEW DIESEL OFFERS - AVAILABLE NOW!
Explore the latest offers across the Mercedes-Benz diesel van range at Ciceley Commercials
Whether you’re looking for efficiency, practicality or dependable performance, there’s never been a better time to upgrade your van.
https://www.ciceley.com/ciceley-vans/offers/diesel-offers/
For more information and full T&Cs, please visit our website.
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Thinking about making the switch to electric? Now’s the perfect time to explore the Mercedes-Benz electric van range at Ciceley Commercials
Designed to keep your business moving with zero-emission driving, lower running costs and trusted Mercedes-Benz reliability.
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Proud to see the first Mercedes-Benz Actros 2453 LS ProCabin Stream tractor unit delivered to R J Rich & Son Ltd by Richard Wilson, Truck Sales Executive at Ciceley Commercials 🚛👏
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Congratulations to the team at R J Rich & Son Ltd — we wish you many safe and productive miles ahead! ⭐
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🏆 Double Award Success for Ciceley Commercials 🏆
We are incredibly proud to announce that we have been awarded both Daimler Truck Dealer of the Year and Customer Service Team of the Year at the Daimler Truck Dealer of the Year Awards held at the Voco Hotel in Leicester.
These awards are a fantastic achievement for our business and recognise the commitment, professionalism and teamwork demonstrated across every part of the organisation.
Head of Network Development at Daimler Truck UK, Leonhard Niemann, commented:
“I’m really proud of Ciceley Commercials – they truly deserve this. They’ve worked incredibly hard, consistently delivered strong customer satisfaction scores, and are investing significantly in the future.”
Ciceley Dealer Principal, Andy Heys, added:
“I am incredibly proud of the Ciceley team and everything they continue to achieve in such a challenging and demanding industry. Their passion, commitment and drive to continually improve and do more for our customers is what makes this business so special.”
These awards not only recognise what has already been achieved, but also reflect the exciting future ahead for the business. Development of our brand-new Eurocentral site is progressing exceptionally well and remains firmly on track to open in October — another major step forward in our continued growth and investment in the future.
Thank you once again to every member of the Ciceley team for your continued hard work, and thank you to our customers for your trust, support and for continually inspiring us to raise the standard in everything we do.
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We’re thrilled to share that the team at our site has received another incredible customer review!
Positive feedback like this is a fantastic reflection of the hard work, dedication, and excellent customer service the team provides day in and day out.
If you need to book your van, truck, car or bus in for a service or repair, or if you require parts support, please get in touch with the team today — they’ll be more than happy to help.
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Take a look back at the action from the opening race weekend below 👇
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