Mercedes-Benz Sprinters deliver emotional and practical backing for front-line police officers
The National Police Wellbeing Service is adding another six Mercedes-Benz vans to the fleet it relies upon to support police officers and staff throughout England and Wales. For those based at outlying stations in particular, these vehicles can provide a vital lifeline.
The Service runs a fleet of 10 Sprinters, all of which were supplied by Dealer Ciceley Commercials. Known as Outreach Vans, they are the visible face of ‘Oscar Kilo’ (OK in the phonetic alphabet), the brand for the National Police Wellbeing Service.
Based at the headquarters of Lancashire Constabulary, near Preston, the vans have also supported the Police Service of Northern Ireland; Scotland has its own devolved arrangements.
The latest additions to the line-up are all 5.0-tonne Sprinter 516 CDI models with long L3 bodies and high H2 roofs. Their advanced 2.1-litre engines deliver punchy 163hp performance but are also impressively fuel-efficient.
The National Police Wellbeing Service’s Fleet Co-ordinator Colin Lewis explained: “Our bespoke Sprinters offer a private space in which colleagues can sit down with occupational health staff, financial advisors or chaplains, as well as representatives of the Police Federation and other trade unions, and staff support networks.
“The vans can be deployed to operating bases wherever they’re needed. To officers based at remote police stations, sometimes far from their force headquarters, they can be a real lifeline.”
Colin Lewis"They play an important role in ensuring that we’re able to provide a crucial service to our colleagues on the front line across the country.”
Each vehicle’s cargo area is divided to create two consultation rooms, the smaller of which allows full privacy, so personal or sensitive issues can be discussed in complete confidence. Seating, storage and a fridge are fitted, and a large gazebo carried – this can be erected at the side entrance, to provide more room for support specialists to meet those they seek to help.
Nine of the 10 Sprinters are dedicated to this role, and are typically sent to police stations for anything up to two weeks at a time. The remaining vehicle – designated Oscar Kilo 1 – is intended for deployment at major incidents. It will provide a ‘safe haven’ for officers to take breaks, refreshments or have a few moments of reflection during very difficult periods.
The vans are maintained in Lancashire Constabulary’s workshop, alongside the force’s own fleet of more than 30 Sprinters. These include protected carriers with ‘unbreakable’ windscreens which are designed to carry officers responsible for maintaining public order.
Colin Lewis continued: “The Mercedes-Benz Sprinter is the mainstay of our fleet. Its combination of reliability, safety and comfort for long journeys, together with its general ease of use and fitness-for-purpose, made it the obvious choice for Oscar Kilo.
Like all new Mercedes-Benz vans sold through the manufacturer’s official Dealer network, the Sprinters are backed by three-year, unlimited mileage warranties and come with MobiloVan cover, which includes free, round-the-clock emergency roadside assistance.
The third-generation Mercedes-Benz Sprinter is a technological tour-de-force, thanks to its reassuring armoury of active safety features and 4G Internet connectivity. Standard equipment includes the autonomous Active Brake Assist system with pedestrian recognition technology, and ATTENTION ASSIST, which detects drowsiness in the driver and encourages them to take breaks when tired.
Sprinter drivers also benefit from the cutting-edge Mercedes MBUX infotainment system, which features a user-friendly voice control function when specified with optional Navigation, while Mercedes PRO connect provides operators with a range of fast, efficient and cost-effective vehicle management service packages.
For more information about the National Police Wellbeing Service, visit
www.oscarkilo.org.uk
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Something big is happening north of the border! 🇬🇧
We’re gearing up to open our new Mercedes-Benz Truck and Bus dealership at Eurocentral — and what better way to kick things off than by joining the Scottish transport community at RTX Scotland 2025.
Visit us at Stand G30 from tomorrow to hear all about the build, our plans for the region, and how we’ll be supporting fleets across Scotland.
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Keep your business moving efficiently with our Mercedes-Benz ServiceCare Autumn Offer.
For a limited time, get two services for just £552*, or spread the cost from £23/month over 24 months.
🔧 Available for Sprinter, Vito and Citan models aged 90 days to 15 years. Offer ends 31 December 2025.
Plus, when you service your vehicle with us, your MobiloVan cover is renewed – giving you FREE roadside assistance right across the EU. 🚐
Get in touch with the team today or visit our website offers page for more details.
*Terms and conditions apply, please see our website for more information
The countdown is on! ⏰
Only one week to go until we will be attending the Road Transport Expo at the @secglasgow on 19–20 November 2025! 🎉
Come and visit us at Stand G30 to see the latest from Mercedes-Benz Trucks & Vans, chat with our team, and hear more about our brand-new dealership currently being built at Eurocentral.
Don’t miss this fantastic new event bringing together Scotland’s road transport community — tickets are free and can be booked via the link below. We can’t wait to see you there!
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We love hearing feedback like this! A huge well done to Nathan and Gary for going above and beyond to deliver great service. 👏
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If you`re in the market for a new or used van, why not take a look at our stock now?
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Our teams across all Ciceley sites got into the Halloween spirit today with fancy dress and a spooky bake sale, all in support of our charity partner — @eastlancshospice 🧁🕸️
From frightfully good costumes to deliciously creepy cakes, it’s been a brilliant day of laughs, creativity and fundraising for an amazing cause that’s close to our hearts. ❤️
A huge thank you to everyone who dressed up, baked, donated and joined in — your support makes a real difference! 🙌
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The Mercedes-Benz diesel van range is built to keep your business moving. From the compact Citan to the versatile Vito and award-winning Sprinter, we’ve got the perfect van for every job.
🔥 Exclusive offers available now:
✅ Citan from £185* per month
✅ Vito from £395* + VAT per month
✅ Sprinter from £609* + VAT per month
✅ Up to 30 years’ Roadside Assistance with MobiloVan
Don’t miss out — these deals are only available while stocks last!
https://www.ciceley.com/ciceley-vans/offers/diesel-offers/
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Exciting News!
We’re thrilled to announce that we’re expanding into Scotland with a brand-new Mercedes-Benz Truck and Bus dealership at Eurocentral! 🙌
As a proud family-run business, we’ve spent over 50 years supporting operators with exceptional service, strong relationships, and continued investment in the future. This new site marks an exciting new chapter for us — bringing our people-first approach and trusted Mercedes-Benz expertise to a whole new region.
The Eurocentral dealership will feature:
🔧 12 workshop bays
🚛 Full sales, service & parts facilities for Mercedes-Benz trucks
🚌 Service and parts facilities for Mercedes-Benz buses
🧰 An Authorised Testing Facility (ATF) lane
👷 Around 40 new local jobs
Construction starts soon, with a temporary workshop opening mid-2026 and the full dealership launching autumn 2026.
Read the full story on our website.
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