Cobra Specialist Security Services choose the small but mighty Citan
Cobra Specialist Security Services Ltd (Cobra) are a security, key-holding and alarm response company operating across Northern Ireland on a 24/7 basis.
Over the past 2 years, Cobra have invested in five Mercedes-Benz Citan vans from Ciceley Commercials Ltd to replace the previous fleet of mobile response vehicles.
Due to the nature of the business and the need to respond quickly to alarm activations on a 24 hours per day, 7 days per week basis, Cobra needed reliable, rugged but comfortable vans for their drivers to work with – and the Mercedes- Benz Citan ticked all the boxes.
“Our response drivers are also made to feel comfortable inside the van, with an executive feeling interior combing both space and functionality. The executive look and feel of the Citan can also be seen on the outside, with the contemporary design coupled with Cobra’s own corporate decals presenting both a modern and professional image to clients and staff alike.”
Joe O'Rourke"Our drivers do a range of both city and urban driving, with miles quickly being racked up across each shift. The Citan deals with this effortlessly, with perfect turn of pace, comfortable cornering and handling all helping make this van feel like you’re driving a high-end car".
“Alongside all the practical features that make the Citan both a reliable and safe van for our drivers, it also comes with the added benefit of being highly fuel efficient. The fuel economy outperforms the various different response vehicles Cobra have used in our near 20 years in business. As a result, Cobra can remain competitive within the security market place and pass on such fuel and running cost savings to our customers.”
“The Citan’s reliability and functionality is only matched by the service that Ciceley provides to Cobra. Prior to each purchase, Ciceley has provided a range of excellent advice and guidance on the Mercedes range of vans. Although Cobra are based in Northern Ireland, Ciceley have been very flexible in their approach to delivering each new Citan we purchase.”
For after-sales services, Cobra has a dedicated account manager who rectifies issues at the first time of asking and replacement vehicles are provided within 1 hour to ensure we meet our client’s service requirements.”
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We caught up with our Dealer Principal, Andy Heys. We asked him some questions about our recent MAR20X renovation. #awardwinning #mercedesbenz #commercial #dealer #truckandvan
Another amazing review for our Blackburn Service Team who continue to deliver outstanding customer service and creating a welcoming experience for every customer who visits us.
From expert support in the workshop to the all-important coffee ☕ — it’s great to see the team’s hard work recognised!
BRAND NEW DIESEL OFFERS - AVAILABLE NOW!
Explore the latest offers across the Mercedes-Benz diesel van range at Ciceley Commercials
Whether you’re looking for efficiency, practicality or dependable performance, there’s never been a better time to upgrade your van.
https://www.ciceley.com/ciceley-vans/offers/diesel-offers/
For more information and full T&Cs, please visit our website.
Making new best friends at the APSE event in Aviemore. Fleet, Waste and Grounds Seminar. Proud to have partnered with @fzuk.fleetservices for this event. #municipal #council #wastemanagement #truck #mercedesbenz
HAPPY WORLD BEE DAY! Have a Bee-rilliant day 🐝 #worldbeeday #mercedesbenz #greenerbusiness #bees #honey
We’re excited to be attending the APSE Scotland Fleet, Waste & Grounds Seminar 2026 this week, at the Macdonald Aviemore Highland Resort!
You’ll find us on Stand 32, where our team will be on hand to chat all things fleet, commercial vehicles and support solutions. We can`t wait to meet everyone.
#APSE #FleetManagement #CommercialVehicles #WasteManagement #GroundsMaintenance #Networking
⚡ OUR NEW ELECTRIC OFFERS HAVE ARRIVED ⚡
Thinking about making the switch to electric? Now’s the perfect time to explore the Mercedes-Benz electric van range at Ciceley Commercials
Designed to keep your business moving with zero-emission driving, lower running costs and trusted Mercedes-Benz reliability.
https://www.ciceley.com/ciceley-vans/offers/electric-offers/
For more information and full T&Cs, please visit our website.
Proud to see the first Mercedes-Benz Actros 2453 LS ProCabin Stream tractor unit delivered to R J Rich & Son Ltd by Richard Wilson, Truck Sales Executive at Ciceley Commercials 🚛👏
Designed for the highly specialised bulk powder sector, this impressive new vehicle will be transporting materials including sand, cement, sawdust and crushed glass — supporting the demands of local industry with a specification tailored perfectly to the job.
Featuring the 13-litre engine and a twin PTO setup to power both blower equipment and hydraulic pumps, this Actros is built to handle demanding operations efficiently and reliably.
The ProCabin StreamSpace configuration is still a relatively new addition to the Mercedes-Benz Trucks range, making this a standout addition to the R J Rich & Son Ltd fleet and a fantastic example of modern truck technology adapted for specialist regional applications.
Congratulations to the team at R J Rich & Son Ltd — we wish you many safe and productive miles ahead! ⭐
DISCLAIMER: Our Service Managers Are Lovely! #service #mercedesbenz #apex #chemicalbrothers #officehumour
🏆 Double Award Success for Ciceley Commercials 🏆
We are incredibly proud to announce that we have been awarded both Daimler Truck Dealer of the Year and Customer Service Team of the Year at the Daimler Truck Dealer of the Year Awards held at the Voco Hotel in Leicester.
These awards are a fantastic achievement for our business and recognise the commitment, professionalism and teamwork demonstrated across every part of the organisation.
Head of Network Development at Daimler Truck UK, Leonhard Niemann, commented:
“I’m really proud of Ciceley Commercials – they truly deserve this. They’ve worked incredibly hard, consistently delivered strong customer satisfaction scores, and are investing significantly in the future.”
Ciceley Dealer Principal, Andy Heys, added:
“I am incredibly proud of the Ciceley team and everything they continue to achieve in such a challenging and demanding industry. Their passion, commitment and drive to continually improve and do more for our customers is what makes this business so special.”
These awards not only recognise what has already been achieved, but also reflect the exciting future ahead for the business. Development of our brand-new Eurocentral site is progressing exceptionally well and remains firmly on track to open in October — another major step forward in our continued growth and investment in the future.
Thank you once again to every member of the Ciceley team for your continued hard work, and thank you to our customers for your trust, support and for continually inspiring us to raise the standard in everything we do.
#CiceleyCommercials #DaimlerTruck #DealerOfTheYear #CustomerServiceExcellence #Teamwork #TruckIndustry #CustomerFirst #Eurocentral
We’re thrilled to share that the team at our site has received another incredible customer review!
Positive feedback like this is a fantastic reflection of the hard work, dedication, and excellent customer service the team provides day in and day out.
If you need to book your van, truck, car or bus in for a service or repair, or if you require parts support, please get in touch with the team today — they’ll be more than happy to help.
www.ciceley.com
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