BID Group opens its doors to a new fleet of Mercedes-Benz vans from Ciceley Commercials
So pleased was Bolton-based industrial doors manufacturer BID Group with the six Mercedes-Benz vans it has just acquired from Ciceley Commercials that it promptly returned with a follow-up order for another 11.
In addition to the vehicles themselves the operator has been highly impressed with its local Dealer’s attentive customer service, and with the manufacturer’s market-leading nationwide aftersales support.
BID Group has run Mercedes-Benz vans in the past but switched entirely in 2015 to another brand, whose vehicles were cheaper ‘up front’. “We found, though, that not only were those vans less reliable, but the back-up also fell far short of what we’d come to expect,” explained Fleet Manager Scott Murdoch.
Having gone ‘back to the future’ by commissioning its first batch of new Sprinters, the company is now looking forward to the arrivals of six more, as well as five mid-sized Vito models.
Like those already on the road the next consignment of Sprinters will be 314 CDI variants with medium-length L2 bodies and standard H1 roofs. Their 143 hp engines will drive the front wheels through nine-speed 9G-TRONIC automatic transmissions. Rear- and all-wheel drive Sprinters are also available.
Scott Murdoch“Ciceley Commercials Sales Executive Tom Aitken has worked very hard to win back our business. We know from past experience that Mercedes-Benz vans are exceptionally well built, reliable and safe, and I’ve every confidence that the support we receive will be of the same exacting standard.”
Their range-topping PREMIUM trimline means BID Group’s drivers benefit from features such as air-conditioning, a Comfort seat, and a Parking Package with reversing camera and integral Parking ASSIST technology. Zinc Roofracks, of Atherton, near Wigan, is fitting the Sprinters with internal racking and galvanised roof racks.
The Vito vans, meanwhile, will be 140 hp 114 CDI PROGRESSIVE models with six-speed manual transmissions. Again, BID Group has opted for the higher payload potential of the front-wheel drive configuration in preference to the also available rear-wheel drive alternative.
BID Group runs a fleet of 75 vans, in which several brands are represented. The company employs more than 50 mobile repair teams that use their fully equipped mobile workshops to install and service not only its own doors and associated products, but also those by other manufacturers. The new Sprinters are typically being assigned to two-person installation teams, while the smaller Vito vans will be used by engineers who undertake maintenance jobs for which less equipment is required.
He recalled: “We held a series of meetings during which Tom outlined the comprehensive cover offered by the Mercedes-Benz ServiceCare contract to which we’ve signed-up. Not only does this fix our costs for the term, but it also means we can budget with confidence knowing there are no nasty surprises around the corner.”
Like all new Mercedes-Benz vans, BID Group’s Sprinter and Vito models are also being supplied with three-year, unlimited mileage warranties, while the manufacturer’s MobiloVan cover includes free 24-hour emergency roadside assistance by factory technicians.
“Some of the new vans will work from our headquarters and be maintained at Ciceley Commercials workshop in Bolton,” explained Mr Murdoch. “I’ve visited the site and been impressed with the Dealer’s facilities.
“Others will work from our depots across the UK and be maintained by the most conveniently located members of the manufacturer’s Dealer network. Like Ciceley, most are commercial vehicle specialists, with staff who understand the fact that companies like ours rely on vehicles being available for work to keep our businesses moving. The fact that the majority of workshops remain open into the night will also help us to restrict downtime to an absolute minimum.”
Established in 1985 as Bolton Industrial Doors, BID Group comprises a number of specialist divisions: BID Industrial Doors, Klimate High-Speed Doors, K2 High-Speed Freezer Doors, Trans-Dock Loading Bay Equipment, and PSM Gates & Barriers. It manufactures, installs, maintains and repairs a wide range of doors and related products, and has remained busy throughout the COVID-19 pandemic, serving a client base that includes those engaged in the delivery of food, medical equipment and other vital commodities.
BID Group owner and Managing Director John Thompson added: “We’re delighted to have embarked on a new partnership with Ciceley Commercials, and are looking forward to many years of trouble-free operation from our new Mercedes-Benz vans.”
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⚽ Ciceley Takes on the Vantasy Football League! ⚽
Today, our Ciceley football team proudly represented us at the Mercedes-Benz Vantasy Football League at none other than St George’s Park – the home of England football!
Competing alongside eight teams made up of van drivers and Mercedes-Benz Van dealers from across the country, our squad battled hard and made it all the way to the semi-finals, finishing an impressive 3rd place overall! 🥉💪
The Vantasy Football initiative is about more than just football – it’s a fantastic campaign supporting mental health awareness for van drivers, many of whom work in isolating roles. We`re proud to support this important cause. 💙
A huge shout out to our amazing team:
Rob Claringbold, Gary Bridge, Jack Burgess, Matthew Coombe, Alex Lewis, Lee Holden, and Damian Holroyd – a brilliant mix from across our Sales, Service, IT, Accounts and Management teams.
Well played, team! 👏⚽
https://www.mercedes-benz.co.uk/vans/vantasy-football.html
#VantasyFootball #MercedesBenzVans #MentalHealthAwareness #TeamCiceley #StGeorgesPark #VanLife #FootballForGood
🌍 Tomorrow we’ll be at GreenFleet LIVE! 2025 in Rochdale!
Come and see us to explore the latest in electric vans and sustainable fleet solutions — and chat with our team about how we can support your journey to net zero. ⚡🚛
We’re looking forward to meeting fleet, transport and sustainability professionals from across the UK. See you there!
#GreenFleetLIVE #ElectricVehicles #CleanFleet #NetZero #LCV #Sustainability #CiceleyCommercials
☀️ Our eActros 400 has been out and about in sunny Scotland yesterday, with driver training sessions led by Jordan Lowe and Richard.
Great to see more drivers getting behind the wheel and experiencing the future of fully electric transport first-hand! ⚡🚛
#eActros #ElectricTrucks #DrivingTheFuture #CiceleyCommercials
💬 More great feedback for our Carlisle team!
This is what we`re all about — great service and working to keep you moving.
👉 Book your next visit with our team by contacting them today
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⭐ Excellent feedback for our Carlisle team! ⭐
We’re proud to support businesses in Carlisle and beyond, keeping vehicles on the road and running smoothly.
Get in touch with the team to book your vehicle in today.
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We were proud to play our part in powering Sam Fender’s People Watching Tour – the first live music tour in the UK & Ireland to run entirely on electric trucks ⚡🎶
When called upon to urgently mobilise an additional Mercedes-Benz eActros 600, our teams in Bolton Service, Sales Support, Accounts, and Digital Services Consultant worked flat out to register, prep and deliver the vehicle within hours – ensuring the tour stayed on schedule and made it across to Northern Ireland.
This was a landmark moment for sustainable entertainment logistics, and we’re delighted we could play a part in making it happen.
The Advantage event is here!
Pop in and see the team or book your appointment on our website. These fantastic offers are only available this week.
Come and visit us at Ciceley Commercials Ltd, Commercial Road, Darwen, BB3 0DB.
📸 Proud moment!
We’ve supplied CoolVan with their first Mercedes-Benz van — the beginning of something special.
CoolVan are experts in fridge & freezer conversions & like us, they believe in doing things properly. Together, we’ll be delivering outstanding refrigerated vehicles for customers who demand quality & sustainability.
Huge shout-out to everyone involved. More vans on the way!
Last week we were delighted to join Bardsleys Garage & Recovery in celebrating their incredible 60th anniversary 🎉.
Built on strong family values and decades of dedicated service to the Atherton community, this milestone is truly something to be proud of.
The day was filled with community spirit, from the charity raffle (where we were pleased to donate a branded jacket) to the exciting handover of two brand-new Mercedes-Benz Citan vans to support their growing operations.
A huge congratulations to the Bardsleys family on this remarkable journey—here’s to the next chapter of success and many more years at the heart of Atherton! 🚐✨
🚐✨ The Mercedes-Benz Vans Advantage Event is here! ✨🚐
From 15th – 20th September, we’re offering exclusive savings on a wide range of Mercedes-Benz vans at our Darwen dealership.
✅ Test drive the latest models
✅ Explore electric & diesel options
✅ Speak to our expert team about finance & features
✅ Grab deals only available during this event
Don’t miss out on big savings, book your appointment today.
📅 Save the date: 15–20 September 2025
⭐ Customer Spotlight ⭐
Competitive prices, five-star service, and a new Sprinter that’s a dream to drive. 🚐✨
We love helping customers find the perfect vehicle — from first enquiry to the moment they’re on the road. 💪
🏁 We made it! The eActros 600 has completed the @ev_rally, finishing at beautiful Tatton Park, Cheshire 🌳⚡
A huge thank you to everyone involved in making this journey possible 🙌
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