BID Group opens its doors to a new fleet of Mercedes-Benz vans from Ciceley Commercials
So pleased was Bolton-based industrial doors manufacturer BID Group with the six Mercedes-Benz vans it has just acquired from Ciceley Commercials that it promptly returned with a follow-up order for another 11.
In addition to the vehicles themselves the operator has been highly impressed with its local Dealer’s attentive customer service, and with the manufacturer’s market-leading nationwide aftersales support.
BID Group has run Mercedes-Benz vans in the past but switched entirely in 2015 to another brand, whose vehicles were cheaper ‘up front’. “We found, though, that not only were those vans less reliable, but the back-up also fell far short of what we’d come to expect,” explained Fleet Manager Scott Murdoch.
Having gone ‘back to the future’ by commissioning its first batch of new Sprinters, the company is now looking forward to the arrivals of six more, as well as five mid-sized Vito models.
Like those already on the road the next consignment of Sprinters will be 314 CDI variants with medium-length L2 bodies and standard H1 roofs. Their 143 hp engines will drive the front wheels through nine-speed 9G-TRONIC automatic transmissions. Rear- and all-wheel drive Sprinters are also available.
Scott Murdoch“Ciceley Commercials Sales Executive Tom Aitken has worked very hard to win back our business. We know from past experience that Mercedes-Benz vans are exceptionally well built, reliable and safe, and I’ve every confidence that the support we receive will be of the same exacting standard.”
Their range-topping PREMIUM trimline means BID Group’s drivers benefit from features such as air-conditioning, a Comfort seat, and a Parking Package with reversing camera and integral Parking ASSIST technology. Zinc Roofracks, of Atherton, near Wigan, is fitting the Sprinters with internal racking and galvanised roof racks.
The Vito vans, meanwhile, will be 140 hp 114 CDI PROGRESSIVE models with six-speed manual transmissions. Again, BID Group has opted for the higher payload potential of the front-wheel drive configuration in preference to the also available rear-wheel drive alternative.
BID Group runs a fleet of 75 vans, in which several brands are represented. The company employs more than 50 mobile repair teams that use their fully equipped mobile workshops to install and service not only its own doors and associated products, but also those by other manufacturers. The new Sprinters are typically being assigned to two-person installation teams, while the smaller Vito vans will be used by engineers who undertake maintenance jobs for which less equipment is required.
He recalled: “We held a series of meetings during which Tom outlined the comprehensive cover offered by the Mercedes-Benz ServiceCare contract to which we’ve signed-up. Not only does this fix our costs for the term, but it also means we can budget with confidence knowing there are no nasty surprises around the corner.”
Like all new Mercedes-Benz vans, BID Group’s Sprinter and Vito models are also being supplied with three-year, unlimited mileage warranties, while the manufacturer’s MobiloVan cover includes free 24-hour emergency roadside assistance by factory technicians.
“Some of the new vans will work from our headquarters and be maintained at Ciceley Commercials workshop in Bolton,” explained Mr Murdoch. “I’ve visited the site and been impressed with the Dealer’s facilities.
“Others will work from our depots across the UK and be maintained by the most conveniently located members of the manufacturer’s Dealer network. Like Ciceley, most are commercial vehicle specialists, with staff who understand the fact that companies like ours rely on vehicles being available for work to keep our businesses moving. The fact that the majority of workshops remain open into the night will also help us to restrict downtime to an absolute minimum.”
Established in 1985 as Bolton Industrial Doors, BID Group comprises a number of specialist divisions: BID Industrial Doors, Klimate High-Speed Doors, K2 High-Speed Freezer Doors, Trans-Dock Loading Bay Equipment, and PSM Gates & Barriers. It manufactures, installs, maintains and repairs a wide range of doors and related products, and has remained busy throughout the COVID-19 pandemic, serving a client base that includes those engaged in the delivery of food, medical equipment and other vital commodities.
BID Group owner and Managing Director John Thompson added: “We’re delighted to have embarked on a new partnership with Ciceley Commercials, and are looking forward to many years of trouble-free operation from our new Mercedes-Benz vans.”
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Great feedback for our Blackburn Service Team!⭐️
A huge thank you to the customer for their fantastic feedback, you can read more of our testimonials here: https://www.ciceley.com/testimonials/
The Mercedes-Benz diesel van range is built to keep your business moving. From the compact Citan to the versatile Vito and award-winning Sprinter, we’ve got the perfect van for every job.
🔥 Exclusive offers available now:
✅ Citan from £185* per month
✅ Vito from £395* + VAT per month
✅ Sprinter from £609* + VAT per month
✅ Up to 30 years’ Roadside Assistance with MobiloVan
Don’t miss out — these deals are only available while stocks last!
https://www.ciceley.com/ciceley-vans/offers/diesel-offers/
*Terms and conditions apply, please see our website for more information.
Exciting News!
We’re thrilled to announce that we’re expanding into Scotland with a brand-new Mercedes-Benz Truck and Bus dealership at Eurocentral! 🙌
As a proud family-run business, we’ve spent over 50 years supporting operators with exceptional service, strong relationships, and continued investment in the future. This new site marks an exciting new chapter for us — bringing our people-first approach and trusted Mercedes-Benz expertise to a whole new region.
The Eurocentral dealership will feature:
🔧 12 workshop bays
🚛 Full sales, service & parts facilities for Mercedes-Benz trucks
🚌 Service and parts facilities for Mercedes-Benz buses
🧰 An Authorised Testing Facility (ATF) lane
👷 Around 40 new local jobs
Construction starts soon, with a temporary workshop opening mid-2026 and the full dealership launching autumn 2026.
Read the full story on our website.
🚛 Ciceley Commercials Joins the Actros L ProCabin Tour! 🚛
Yesterday we joined Mercedes-Benz Trucks at Route 74 Truckstop, Glasgow, for the Actros L ProCabin Tour — giving drivers the chance to step inside the next generation of comfort and innovation.
The Actros L ProCabin is more than just a truck – it’s a workspace, a rest space, and a tech hub on wheels.
✨ Here’s what makes it stand out:
🖥️ Digital Cockpit & MirrorCam for ultimate visibility
🪑 Ergonomic Design built for all-day comfort
🔋 Outstanding Efficiency that delivers every mile
We loved seeing everyone who stopped by to take a look inside, chat with the team, and experience the future of trucking first-hand.
Go further, cleaner, and quieter with the Mercedes-Benz electric van range. Whether it’s the eCitan, eVito, or eSprinter, enjoy zero-emission driving, impressive range, and fast charging times — all with premium Mercedes-Benz quality.
✅ The eCitan from £249* + VAT per month
✅ The eVito from £495* + VAT per month
✅ The eSprinter from £595* + VAT per month
Including:
4 FREE services
Up to 30 years’ Roadside Assistance with MobiloVan
8-year / 100,000-mile battery warranty
Switch to electric today and keep your business moving sustainably! See our website for more details.
*Terms and conditions apply, please see our website for more information.
🐝 From Hive to Jar! 🍯
Today we visited @eastlancshospice with our Beekeeper John to watch how he turns our MerceBEES hard work into delicious honey! 🌼
It was fantastic to share the experience with the hospice’s staff and patients, showing how the honeycomb is spun, sieved, and jarred to create the finished product.
This year, we’re proud to be selling our Ciceley honey with all profits donated to our charity partner, East Lancashire Hospice – supporting the incredible work they do every day. 💛
Our MerceBEES have been busy since we first introduced four hives and 320,000 bees to our Blackburn and Darwen sites as part of our ongoing sustainability journey. 🐝
🏁 On 5th September, our all-electric Mercedes-Benz eActros 600 completed the 2025 EV Rally, driving from West Bromwich to Tatton Park, Cheshire ⚡🚛.
Along the way we:
☕ Recharged at Peak View Tea Rooms
🚚 Stopped at Sixt Van & Truck, Eccles
☀️ Showcased clean energy at Chamber House Solar Farm, Rochdale
🌳 And crossed the finish line at Tatton Park
Covering 248km fully loaded at 40t, the eActros 600 proved its range, efficiency, and cost savings – highlighting that zero-emission trucking isn’t the future, it’s here today. Get in touch with the team to put the eActros to the test
#evrally #explorer #collaboration #solarpower
✨ Another fantastic review for our Blackburn team! ✨
We’re proud to provide a service that makes things simple, stress-free and reliable for our customers.
Read more of our customer reviews here: https://www.ciceley.com/testimonials/
🍂 Autumn is here, and so are the chilly mornings!
Did you know that with the Mercedes-Benz app, you can pre-heat your electric Mercedes-Benz van before you even step outside?
✅ Warm and comfortable from the moment you get in
✅ Defrosted windows without scraping ice
All managed straight from your phone, giving you convenience and comfort whatever the weather.
❄️ A smart way to start your day as we head into winter.
⚽ Ciceley Takes on the Vantasy Football League! ⚽
Today, our Ciceley football team proudly represented us at the Mercedes-Benz Vantasy Football League at none other than St George’s Park – the home of England football!
Competing alongside eight teams made up of van drivers and Mercedes-Benz Van dealers from across the country, our squad battled hard and made it all the way to the semi-finals, finishing an impressive 3rd place overall! 🥉💪
The Vantasy Football initiative is about more than just football – it’s a fantastic campaign supporting mental health awareness for van drivers, many of whom work in isolating roles. We`re proud to support this important cause. 💙
A huge shout out to our amazing team:
Rob Claringbold, Gary Bridge, Jack Burgess, Matthew Coombe, Alex Lewis, Lee Holden, and Damian Holroyd – a brilliant mix from across our Sales, Service, IT, Accounts and Management teams.
Well played, team! 👏⚽
https://www.mercedes-benz.co.uk/vans/vantasy-football.html
#VantasyFootball #MercedesBenzVans #MentalHealthAwareness #TeamCiceley #StGeorgesPark #VanLife #FootballForGood
🌍 Tomorrow we’ll be at GreenFleet LIVE! 2025 in Rochdale!
Come and see us to explore the latest in electric vans and sustainable fleet solutions — and chat with our team about how we can support your journey to net zero. ⚡🚛
We’re looking forward to meeting fleet, transport and sustainability professionals from across the UK. See you there!
#GreenFleetLIVE #ElectricVehicles #CleanFleet #NetZero #LCV #Sustainability #CiceleyCommercials
☀️ Our eActros 400 has been out and about in sunny Scotland yesterday, with driver training sessions led by Jordan Lowe and Richard.
Great to see more drivers getting behind the wheel and experiencing the future of fully electric transport first-hand! ⚡🚛
#eActros #ElectricTrucks #DrivingTheFuture #CiceleyCommercials
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