Why choose ServiceCare Complete?

We know running a business can be demanding, so if you’re looking for a comprehensive level of maintenance and support that eliminates unforeseen costs, this could be the best plan for you. Your Dealer will offer you a customised package that will take into account your specific needs and they’ll be ready to support you with highly trained technicians working extended hours.

ServiceCare Complete applies to an even wider range of components and repairs, so it’s an excellent option if you want a servicing plan that takes care of virtually everything your vehicles need at a price that’s bespoke to you.

The following is included as standard during the life of the agreement.

• All services (as per ASSYST)

• All MOT test feeds

• All friction components – wiper blades, brakes and clutches

• Repair of all engines, gearboxes, alternators, axles, bearings and mechanical components

• All electrical components fitted at factory, including engine management systems, air conditioning and power take offs

• DVSA or VOSA inspections where applicable.

You can then customise your plan by adding cover for the specifics you require, including:

• Tyres (includes damage and punctures)

• Ancillary equipment such as tail-lifts and fridges – including servicing according to manufacturer’s guidelines.

Full terms and conditions do apply – speak to the team to find out more about these or if you have any questions.

All of our new vans are eligible for our ServiceCare Complete Plan.

Our team will take care of everything and can help you manage your servicing and repairs by planning in advance over the duration of your plan.

Every time your van is serviced with an authorised Mercedes-Benz Dealer, your MobiloVan is automatically renewed for 12 months – up to 30 years[c]. It’s one of the added value benefits of Dealer servicing. You don’t need to have a full Dealer history – if your van is used, or you’ve missed a service, you can re-qualify for MobiloVan cover for one year at any time simply by using an authorised Dealer for your next service.

[c] The current version of Mercedes-Benz MobiloVan is valid for the Sprinter, Vito and Citan models. MobiloVan initially applies to all vehicles first registered from 1 October 2012 for 3 years without service requirements and the technical breakdown cover is then renewed from service to service at an authorised Mercedes-Benz Service Partner for up to 30 years.

If you change your mind about purchasing your ServiceCare Complete Plan, you are able to withdraw from the contract, within 14 days of receiving your contract. After this, you can cancel the plan at any time, subject to a £40 administration fee. If you decide to terminate your ServiceCare Complete Plan after you have taken one or more services, a cost vs revenue calculation will be made and there may be an outstanding balance for you to pay if the value of the services you have received is greater than the money you have paid into the Plan at the time of closure. Conditions apply. Please contact your Dealer for full details.