Van thieves thwarted by Mercedes PRO connect
Van rental specialist Eastgate Commercial Ltd has recovered a stolen Mercedes-Benz Sprinter thanks to the vehicle’s cutting-edge connectivity and a quick-thinking Dealer.
Ciceley Commercials traced the Sprinter by using the Mercedes PRO connect software, which is fitted as standard in the third-generation model range that hit the market last year.
Fast-growing Eastgate Commercial Ltd, which operates from headquarters in Wolverhampton, has acquired 20 Sprinter 314 CDIs. Following its usual practice, it fitted them with aftermarket tracking devices and security cameras. These were intended to protect the vehicles against theft, but criminals who stole one were a step ahead – having smashed their way in, they quickly found and ripped out the tracking equipment, rendering it useless.
“We feared we’d never see that van again,” recalled Buta Singh, who runs the business with his sister Baljit Johal. “We contacted Ciceley Commercials to let them know, but didn’t imagine there was anything they could actually do. The Dealer’s team were really on the ball, though, because they realised immediately that Mercedes PRO connect should be able to help.”
A stand-out feature of the new Sprinter range, Mercedes PRO connect relies on the vehicle’s 4G Internet connectivity to provide customers with access to a range of fast, efficient and cost-effective vehicle management services.
Buta Singh“It’s only thanks to Mercedes PRO connect and Ciceley Commercials that were able to recover our van and avoid what would have been a substantial loss. Once again, I have been left hugely impressed by Mercedes-Benz vehicles and the back-up services that come with them.”
Ciceley’s Bolton branch Sales Manager Gary Bridge, with Service department colleagues, used the system to trace the stolen vehicle’s movements and tracked it down to a yard in Leeds. They informed Police officers who recovered the vehicle just 20 minutes later, virtually intact, save for the missing tracker.
“What a fantastic result!” declared Buta Singh. “The vehicle was clearly going to be shipped abroad or stripped down for parts. If it hadn’t been found so quickly, I’m sure we’d never have seen it again.
By connecting companies with their vehicles, Mercedes PRO connect enables fleet managers to increase efficiency and productivity. As well as pinpointing its location in real time, the system monitors everything from the van’s maintenance status to the efficiency of the driver’s style at the wheel, and even the amount of fuel in the tank. It also provides high-level navigation and communication services, and allows fleet managers to control certain vehicle functions remotely.
New Sprinter’s completely redesigned cab interior also comes as standard with the Mercedes MBUX infotainment system, which features a user-friendly voice control function as standard.
The Sprinter has always been recognised as the benchmark for safety in the van segment, and here, too, the latest version leads the way. New features include the autonomous Active Brake Assist system with pedestrian recognition technology – another industry ‘first’ – and ATTENTION ASSIST, which detects drowsiness in the driver and encourages them to take breaks when tired.
Ciceley Commercials is the newly-crowned Mercedes-Benz Vans Retailer of the Year. Steve Bridge, Managing Director of Mercedes-Benz Vans UK, praised the quick actions of its team. “This is another great example of how, with class-leading vehicles and a willingness always to go the extra mile for our customers, we are striving to keep Britain’s van operators moving,” he said.
Eastgate Commercial Ltd was established just over a year ago. The company is committed to offering rental customers competitive rates coupled with first-class service and the finest vehicles on the market. This explains why it is an exclusively Mercedes-Benz operation. The fleet now numbers more than 200 Vito and Sprinter models, with a further 100 to be added soon.
If you would like to find out more about Mercedes PRO – or the Sprinter, send us your enquiry now and a member of our team will contact you shortly.
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🚛 We’re live from the RTX Scotland 2025!
Visit Stand G30 to find out all about our new Eurocentral dealership, meet our team, and see how Ciceley Commercials is expanding into Scotland to bring the @mercedestruckuk experience even closer to you.
Drop by to chat trucks, servicing and fleet support — we’re here both days at the SEC Glasgow!
#CiceleyCommercials #Eurocentral #RTXScotland #MercedesBenzTrucks #FleetSolutions #ScotlandExpansion
It’s almost time! We’re all set to showcase Ciceley’s next big chapter at RTX Scotland 2025 — our move into Scotland with a brand-new Mercedes-Benz Truck UK and Bus dealership at Eurocentral.
Visit Stand G30 at the SEC Glasgow to meet the team and hear how we’ll be supporting Scottish operators with sales, service and fleet solutions.
See you tomorrow! 👋
#CiceleyCommercials #Eurocentral #RTXScotland #MercedesBenzTrucks #ScotlandExpansion #FleetSupport
Something big is happening north of the border! 🇬🇧
We’re gearing up to open our new Mercedes-Benz Truck and Bus dealership at Eurocentral — and what better way to kick things off than by joining the Scottish transport community at RTX Scotland 2025.
Visit us at Stand G30 from tomorrow to hear all about the build, our plans for the region, and how we’ll be supporting fleets across Scotland.
#CiceleyCommercials #Eurocentral #RTXScotland #MercedesBenzTrucks #FleetSupport #TransportIndustry #ComingSoon
Keep your business moving efficiently with our Mercedes-Benz ServiceCare Autumn Offer.
For a limited time, get two services for just £552*, or spread the cost from £23/month over 24 months.
🔧 Available for Sprinter, Vito and Citan models aged 90 days to 15 years. Offer ends 31 December 2025.
Plus, when you service your vehicle with us, your MobiloVan cover is renewed – giving you FREE roadside assistance right across the EU. 🚐
Get in touch with the team today or visit our website offers page for more details.
*Terms and conditions apply, please see our website for more information
The countdown is on! ⏰
Only one week to go until we will be attending the Road Transport Expo at the @secglasgow on 19–20 November 2025! 🎉
Come and visit us at Stand G30 to see the latest from Mercedes-Benz Trucks & Vans, chat with our team, and hear more about our brand-new dealership currently being built at Eurocentral.
Don’t miss this fantastic new event bringing together Scotland’s road transport community — tickets are free and can be booked via the link below. We can’t wait to see you there!
https://www.ciceley.com/ciceley-trucks/the-road-transport-expo/
📍 SEC Glasgow | 19–20 November | 🚛 Stand G30
#RTXScotland #CiceleyCommercials #MercedesBenzTrucks #Eurocentral #FleetSolutions #CommercialVehicles
We love hearing feedback like this! A huge well done to Nathan and Gary for going above and beyond to deliver great service. 👏
Providing outstanding customer care is what we’re all about 🌟
If you`re in the market for a new or used van, why not take a look at our stock now?
https://www.ciceley.com/ciceley-vans/new-used-van-stock/
🎃 Spooky Fun for a Great Cause! 👻
Our teams across all Ciceley sites got into the Halloween spirit today with fancy dress and a spooky bake sale, all in support of our charity partner — @eastlancshospice 🧁🕸️
From frightfully good costumes to deliciously creepy cakes, it’s been a brilliant day of laughs, creativity and fundraising for an amazing cause that’s close to our hearts. ❤️
A huge thank you to everyone who dressed up, baked, donated and joined in — your support makes a real difference! 🙌
If anyone would like to donate to this very worthy cause, please do so via the Just Giving link below.
https://www.justgiving.com/page/ciceley-elh?utm_medium=FA&utm_source=CL
Great feedback for our Blackburn Service Team!⭐️
A huge thank you to the customer for their fantastic feedback, you can read more of our testimonials here: https://www.ciceley.com/testimonials/
The Mercedes-Benz diesel van range is built to keep your business moving. From the compact Citan to the versatile Vito and award-winning Sprinter, we’ve got the perfect van for every job.
🔥 Exclusive offers available now:
✅ Citan from £185* per month
✅ Vito from £395* + VAT per month
✅ Sprinter from £609* + VAT per month
✅ Up to 30 years’ Roadside Assistance with MobiloVan
Don’t miss out — these deals are only available while stocks last!
https://www.ciceley.com/ciceley-vans/offers/diesel-offers/
*Terms and conditions apply, please see our website for more information.
Exciting News!
We’re thrilled to announce that we’re expanding into Scotland with a brand-new Mercedes-Benz Truck and Bus dealership at Eurocentral! 🙌
As a proud family-run business, we’ve spent over 50 years supporting operators with exceptional service, strong relationships, and continued investment in the future. This new site marks an exciting new chapter for us — bringing our people-first approach and trusted Mercedes-Benz expertise to a whole new region.
The Eurocentral dealership will feature:
🔧 12 workshop bays
🚛 Full sales, service & parts facilities for Mercedes-Benz trucks
🚌 Service and parts facilities for Mercedes-Benz buses
🧰 An Authorised Testing Facility (ATF) lane
👷 Around 40 new local jobs
Construction starts soon, with a temporary workshop opening mid-2026 and the full dealership launching autumn 2026.
Read the full story on our website.
🚛 Ciceley Commercials Joins the Actros L ProCabin Tour! 🚛
Yesterday we joined Mercedes-Benz Trucks at Route 74 Truckstop, Glasgow, for the Actros L ProCabin Tour — giving drivers the chance to step inside the next generation of comfort and innovation.
The Actros L ProCabin is more than just a truck – it’s a workspace, a rest space, and a tech hub on wheels.
✨ Here’s what makes it stand out:
🖥️ Digital Cockpit & MirrorCam for ultimate visibility
🪑 Ergonomic Design built for all-day comfort
🔋 Outstanding Efficiency that delivers every mile
We loved seeing everyone who stopped by to take a look inside, chat with the team, and experience the future of trucking first-hand.
Go further, cleaner, and quieter with the Mercedes-Benz electric van range. Whether it’s the eCitan, eVito, or eSprinter, enjoy zero-emission driving, impressive range, and fast charging times — all with premium Mercedes-Benz quality.
✅ The eCitan from £249* + VAT per month
✅ The eVito from £495* + VAT per month
✅ The eSprinter from £595* + VAT per month
Including:
4 FREE services
Up to 30 years’ Roadside Assistance with MobiloVan
8-year / 100,000-mile battery warranty
Switch to electric today and keep your business moving sustainably! See our website for more details.
*Terms and conditions apply, please see our website for more information.
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