Mercedes-Benz Sprinters deliver emotional and practical backing for front-line police officers
The National Police Wellbeing Service is adding another six Mercedes-Benz vans to the fleet it relies upon to support police officers and staff throughout England and Wales. For those based at outlying stations in particular, these vehicles can provide a vital lifeline.
The Service runs a fleet of 10 Sprinters, all of which were supplied by Dealer Ciceley Commercials. Known as Outreach Vans, they are the visible face of ‘Oscar Kilo’ (OK in the phonetic alphabet), the brand for the National Police Wellbeing Service.
Based at the headquarters of Lancashire Constabulary, near Preston, the vans have also supported the Police Service of Northern Ireland; Scotland has its own devolved arrangements.
The latest additions to the line-up are all 5.0-tonne Sprinter 516 CDI models with long L3 bodies and high H2 roofs. Their advanced 2.1-litre engines deliver punchy 163hp performance but are also impressively fuel-efficient.
The National Police Wellbeing Service’s Fleet Co-ordinator Colin Lewis explained: “Our bespoke Sprinters offer a private space in which colleagues can sit down with occupational health staff, financial advisors or chaplains, as well as representatives of the Police Federation and other trade unions, and staff support networks.
“The vans can be deployed to operating bases wherever they’re needed. To officers based at remote police stations, sometimes far from their force headquarters, they can be a real lifeline.”
Colin Lewis"They play an important role in ensuring that we’re able to provide a crucial service to our colleagues on the front line across the country.”
Each vehicle’s cargo area is divided to create two consultation rooms, the smaller of which allows full privacy, so personal or sensitive issues can be discussed in complete confidence. Seating, storage and a fridge are fitted, and a large gazebo carried – this can be erected at the side entrance, to provide more room for support specialists to meet those they seek to help.
Nine of the 10 Sprinters are dedicated to this role, and are typically sent to police stations for anything up to two weeks at a time. The remaining vehicle – designated Oscar Kilo 1 – is intended for deployment at major incidents. It will provide a ‘safe haven’ for officers to take breaks, refreshments or have a few moments of reflection during very difficult periods.
The vans are maintained in Lancashire Constabulary’s workshop, alongside the force’s own fleet of more than 30 Sprinters. These include protected carriers with ‘unbreakable’ windscreens which are designed to carry officers responsible for maintaining public order.
Colin Lewis continued: “The Mercedes-Benz Sprinter is the mainstay of our fleet. Its combination of reliability, safety and comfort for long journeys, together with its general ease of use and fitness-for-purpose, made it the obvious choice for Oscar Kilo.
Like all new Mercedes-Benz vans sold through the manufacturer’s official Dealer network, the Sprinters are backed by three-year, unlimited mileage warranties and come with MobiloVan cover, which includes free, round-the-clock emergency roadside assistance.
The third-generation Mercedes-Benz Sprinter is a technological tour-de-force, thanks to its reassuring armoury of active safety features and 4G Internet connectivity. Standard equipment includes the autonomous Active Brake Assist system with pedestrian recognition technology, and ATTENTION ASSIST, which detects drowsiness in the driver and encourages them to take breaks when tired.
Sprinter drivers also benefit from the cutting-edge Mercedes MBUX infotainment system, which features a user-friendly voice control function when specified with optional Navigation, while Mercedes PRO connect provides operators with a range of fast, efficient and cost-effective vehicle management service packages.
For more information about the National Police Wellbeing Service, visit
www.oscarkilo.org.uk
Gallery
Check Out Our Instagram
⚡ FOR SALE: Mercedes-Benz eActros 600 ⚡
Step into the future of zero-emission transport with the fully electric eActros 600, available now. Designed for powerful, efficient performance without compromising on comfort, this truck is ideal for businesses looking to reduce emissions and running costs.
🔌 Fully electric, zero-emission
🚛 Only 3,991km
⚡ Mobile charger available
📍 Ready to go now
Interested? Get in touch with our team today to find out more or arrange a viewing.
Our Prep Centre and Darwen Service teams were out on Friday and Saturday supporting @eastlancshospice by helping with their Christmas tree collection across Lancashire 🎄💚
Over the course of the collection, our teams travelled a combined 163.2 miles, completing 149 tree pick-ups across Lancashire. Every donation from the collections goes directly to East Lancs Hospice, supporting the vital care they provide to local families.
As our charity partner, East Lancashire Hospice is incredibly important to us, and we’re proud to support initiatives like this that make a real difference in our communities.
Dave McGinnes, Darwen Service Manager, commented:
“It’s brilliant to be able to support the hospice and the communities we serve by allowing our teams to volunteer and providing vehicles and resources. This was a real team effort across both sites, and it’s great to see the positive impact we can have by working together for such a worthwhile cause.”
Important Update: Plug-in Truck Grant Enhanced 🚛
The UK Government has announced increased funding for zero-emission trucks, with grants now available up to £120,000 for eligible vehicles.
These enhanced Plug-in Truck Grant rates are available now and apply to zero-emission trucks across Great Britain, but funding is time-limited and first-come, first-served.
Read more on our website.
As we move into the New Year, it’s the ideal time to plan maintenance for your Mercedes-Benz car.
If you need servicing or genuine parts this January, our Bolton site provides manufacturer-approved Mercedes-Benz car servicing delivered by trained technicians.
Get In touch with the team.
0333 014 6181
enquiries@ciceley.com
https://www.ciceley.com/mercedes-benz-passenger-car/
Happy New Year from everyone at Ciceley Commercials! 🎉
As we welcome the New Year, we’d like to thank our customers, partners and colleagues for your continued support throughout the past year. It’s been another busy and successful year across all our sites, and we’re excited for what lies ahead.
✨ That’s a wrap on 2025! ✨
As we count down to the New Year, we’re looking back at some of our favourite moments from across Ciceley Commercials this year. From exciting vehicle handovers and industry events to site developments and team achievements, it’s been another busy and rewarding year for us all.
A huge thank you to our customers, partners and colleagues for your continued support throughout 2025. We couldn’t do what we do without you.
Happy New Year from everyone at Ciceley Commercials! 🥂🚛🎆
We’ve received some lovely feedback from a customer who recently visited our Blackburn site.
A big thank you to Amy and Laura for delivering great service and making the visit so positive.🌟
Merry Christmas from everyone at Ciceley Commercials 🎄
Wishing our customers, partners and colleagues a very happy Christmas and thank you for your continued support throughout the year. 🎁✨
🎅🚐 Even Santa needs a little help sometimes…
Our 24-hour Roadside Assistance team is on hand throughout Christmas to keep you moving when the unexpected happens. Whether it’s festive deliveries or essential journeys, we’re here day and night, even over the Christmas period.
Because breakdowns don’t take Christmas off — and neither do we. ❄️
See our website for more details.
Still looking for that last minute gift? 🎄
Did you know we stock a range of Mercedes-Benz Genuine Accessories and Collection items – perfect for those hard-to-buy-for moments?
From stylish gifts like the Mercedes-AMG Monopoly set to practical accessories designed to fit your Mercedes-Benz perfectly, there’s something for every fan of the three-pointed star.
Pop in and speak to the team or give us a call to find the perfect last-minute gift.
01254 697926
www.ciceley.com
Christmas Jumper Day at Ciceley Commercials 🧶🎄
We’ve had a fab time across our sites getting into the festive spirit and raising money for @eastlancshospice 💙
A huge thank you to everyone who took part, donated and wore their best (and boldest!) Christmas jumpers — all in support of an incredible local charity that does such important work in our community.
Well done team, and thank you for spreading a little Christmas cheer 🎅✨
The Mercedes-Benz eActros 600 continues to demonstrate what zero-emission transport can achieve, having successfully completed the legendary John O’Groats to Land’s End route in just over 24 hours — the first electric HGV to do so.
Travelling 1,378 km with only three charging stops, the journey showcased the practicality of electric power for long-distance haulage. Running solely on renewable electricity, the 39.5-tonne eActros 600 delivered a range exceeding 500 km per charge, achieved an average efficiency of 1.175 km/kWh, and prevented more than one tonne of CO₂ emissions compared to a diesel equivalent.
This achievement reinforces that electric heavy goods vehicles are already capable of meeting the demands of modern transport operations.
The challenge also supported Globe Truckers UK, helping shine a light on the wellbeing of the drivers who keep our industry moving.
To explore how electric trucks could work for your fleet, speak to the team at Ciceley Commercials today.
-
Call Ciceley Commercials on 0333 014 6181
-
We're here to help. You can reach us via phone, email or our online form.
-
Find your local Mercedes-Benz dealer here.
-
Find out more information about your preferred model.
