BID Group opens its doors to a new fleet of Mercedes-Benz vans from Ciceley Commercials
So pleased was Bolton-based industrial doors manufacturer BID Group with the six Mercedes-Benz vans it has just acquired from Ciceley Commercials that it promptly returned with a follow-up order for another 11.
In addition to the vehicles themselves the operator has been highly impressed with its local Dealer’s attentive customer service, and with the manufacturer’s market-leading nationwide aftersales support.
BID Group has run Mercedes-Benz vans in the past but switched entirely in 2015 to another brand, whose vehicles were cheaper ‘up front’. “We found, though, that not only were those vans less reliable, but the back-up also fell far short of what we’d come to expect,” explained Fleet Manager Scott Murdoch.
Having gone ‘back to the future’ by commissioning its first batch of new Sprinters, the company is now looking forward to the arrivals of six more, as well as five mid-sized Vito models.
Like those already on the road the next consignment of Sprinters will be 314 CDI variants with medium-length L2 bodies and standard H1 roofs. Their 143 hp engines will drive the front wheels through nine-speed 9G-TRONIC automatic transmissions. Rear- and all-wheel drive Sprinters are also available.
Scott Murdoch“Ciceley Commercials Sales Executive Tom Aitken has worked very hard to win back our business. We know from past experience that Mercedes-Benz vans are exceptionally well built, reliable and safe, and I’ve every confidence that the support we receive will be of the same exacting standard.”
Their range-topping PREMIUM trimline means BID Group’s drivers benefit from features such as air-conditioning, a Comfort seat, and a Parking Package with reversing camera and integral Parking ASSIST technology. Zinc Roofracks, of Atherton, near Wigan, is fitting the Sprinters with internal racking and galvanised roof racks.
The Vito vans, meanwhile, will be 140 hp 114 CDI PROGRESSIVE models with six-speed manual transmissions. Again, BID Group has opted for the higher payload potential of the front-wheel drive configuration in preference to the also available rear-wheel drive alternative.
BID Group runs a fleet of 75 vans, in which several brands are represented. The company employs more than 50 mobile repair teams that use their fully equipped mobile workshops to install and service not only its own doors and associated products, but also those by other manufacturers. The new Sprinters are typically being assigned to two-person installation teams, while the smaller Vito vans will be used by engineers who undertake maintenance jobs for which less equipment is required.
He recalled: “We held a series of meetings during which Tom outlined the comprehensive cover offered by the Mercedes-Benz ServiceCare contract to which we’ve signed-up. Not only does this fix our costs for the term, but it also means we can budget with confidence knowing there are no nasty surprises around the corner.”
Like all new Mercedes-Benz vans, BID Group’s Sprinter and Vito models are also being supplied with three-year, unlimited mileage warranties, while the manufacturer’s MobiloVan cover includes free 24-hour emergency roadside assistance by factory technicians.
“Some of the new vans will work from our headquarters and be maintained at Ciceley Commercials workshop in Bolton,” explained Mr Murdoch. “I’ve visited the site and been impressed with the Dealer’s facilities.
“Others will work from our depots across the UK and be maintained by the most conveniently located members of the manufacturer’s Dealer network. Like Ciceley, most are commercial vehicle specialists, with staff who understand the fact that companies like ours rely on vehicles being available for work to keep our businesses moving. The fact that the majority of workshops remain open into the night will also help us to restrict downtime to an absolute minimum.”
Established in 1985 as Bolton Industrial Doors, BID Group comprises a number of specialist divisions: BID Industrial Doors, Klimate High-Speed Doors, K2 High-Speed Freezer Doors, Trans-Dock Loading Bay Equipment, and PSM Gates & Barriers. It manufactures, installs, maintains and repairs a wide range of doors and related products, and has remained busy throughout the COVID-19 pandemic, serving a client base that includes those engaged in the delivery of food, medical equipment and other vital commodities.
BID Group owner and Managing Director John Thompson added: “We’re delighted to have embarked on a new partnership with Ciceley Commercials, and are looking forward to many years of trouble-free operation from our new Mercedes-Benz vans.”
Check Out Our Instagram
We had a very special guest at our stand today — Sandy, better known on social media as @flat_out_flat_broke_sandy_. He’s a real-talking, owner-driver influencer who knows his way around the cab. He stopped to take a look at Robert Summers vehicle which we have displayed on our stand. 🚛
Huge thanks to Sandy for stopping by and sharing his thoughts — come and see the ProCabin for yourself, or ask us to show you what he was talking about! 👀
@flat_out_flat_broke_sandy_ @mercedestruckuk
#TruckerLife #ActrosProCab #MercedesBenzTruck
It’s the final day of RTX Scotland 2025, and we’ve loved sharing our plans for our new Eurocentral dealership with Scotland’s transport community!
There’s still time to drop by Stand G30 to meet the team, talk trucks, and learn how we’re bringing Ciceley Commercials service and expertise to Scotland.
Thank you to everyone who’s already stopped by — what a fantastic event! 🙌
@mercedestruckuk
#CiceleyCommercials #Eurocentral #RTXScotland #MercedesBenzTrucks #FleetSupport #TransportIndustry #ScotlandExpansion
We’ve had a fantastic first day at the RTX in Glasgow!
We’ll be back from 9am tomorrow for the final day of the Expo. We can’t wait to see everyone then!
Find us on stand G30.
A busy first day on the stand meeting everyone with Adam & Sam Morgan, we can’t wait to meet more of you!
We`re here to chat, answer your questions and fill you in on everything happening with our exciting new Eurocentral dealership. 🏗️✨
Pop by and say hello, we`ll be here until 5pm today and from 9am tomorrow!
🚛 We’re live from the RTX Scotland 2025!
Visit Stand G30 to find out all about our new Eurocentral dealership, meet our team, and see how Ciceley Commercials is expanding into Scotland to bring the @mercedestruckuk experience even closer to you.
Drop by to chat trucks, servicing and fleet support — we’re here both days at the SEC Glasgow!
#CiceleyCommercials #Eurocentral #RTXScotland #MercedesBenzTrucks #FleetSolutions #ScotlandExpansion
It’s almost time! We’re all set to showcase Ciceley’s next big chapter at RTX Scotland 2025 — our move into Scotland with a brand-new Mercedes-Benz Truck UK and Bus dealership at Eurocentral.
Visit Stand G30 at the SEC Glasgow to meet the team and hear how we’ll be supporting Scottish operators with sales, service and fleet solutions.
See you tomorrow! 👋
#CiceleyCommercials #Eurocentral #RTXScotland #MercedesBenzTrucks #ScotlandExpansion #FleetSupport
Something big is happening north of the border! 🇬🇧
We’re gearing up to open our new Mercedes-Benz Truck and Bus dealership at Eurocentral — and what better way to kick things off than by joining the Scottish transport community at RTX Scotland 2025.
Visit us at Stand G30 from tomorrow to hear all about the build, our plans for the region, and how we’ll be supporting fleets across Scotland.
#CiceleyCommercials #Eurocentral #RTXScotland #MercedesBenzTrucks #FleetSupport #TransportIndustry #ComingSoon
Keep your business moving efficiently with our Mercedes-Benz ServiceCare Autumn Offer.
For a limited time, get two services for just £552*, or spread the cost from £23/month over 24 months.
🔧 Available for Sprinter, Vito and Citan models aged 90 days to 15 years. Offer ends 31 December 2025.
Plus, when you service your vehicle with us, your MobiloVan cover is renewed – giving you FREE roadside assistance right across the EU. 🚐
Get in touch with the team today or visit our website offers page for more details.
*Terms and conditions apply, please see our website for more information
The countdown is on! ⏰
Only one week to go until we will be attending the Road Transport Expo at the @secglasgow on 19–20 November 2025! 🎉
Come and visit us at Stand G30 to see the latest from Mercedes-Benz Trucks & Vans, chat with our team, and hear more about our brand-new dealership currently being built at Eurocentral.
Don’t miss this fantastic new event bringing together Scotland’s road transport community — tickets are free and can be booked via the link below. We can’t wait to see you there!
https://www.ciceley.com/ciceley-trucks/the-road-transport-expo/
📍 SEC Glasgow | 19–20 November | 🚛 Stand G30
#RTXScotland #CiceleyCommercials #MercedesBenzTrucks #Eurocentral #FleetSolutions #CommercialVehicles
We love hearing feedback like this! A huge well done to Nathan and Gary for going above and beyond to deliver great service. 👏
Providing outstanding customer care is what we’re all about 🌟
If you`re in the market for a new or used van, why not take a look at our stock now?
https://www.ciceley.com/ciceley-vans/new-used-van-stock/
🎃 Spooky Fun for a Great Cause! 👻
Our teams across all Ciceley sites got into the Halloween spirit today with fancy dress and a spooky bake sale, all in support of our charity partner — @eastlancshospice 🧁🕸️
From frightfully good costumes to deliciously creepy cakes, it’s been a brilliant day of laughs, creativity and fundraising for an amazing cause that’s close to our hearts. ❤️
A huge thank you to everyone who dressed up, baked, donated and joined in — your support makes a real difference! 🙌
If anyone would like to donate to this very worthy cause, please do so via the Just Giving link below.
https://www.justgiving.com/page/ciceley-elh?utm_medium=FA&utm_source=CL
Great feedback for our Blackburn Service Team!⭐️
A huge thank you to the customer for their fantastic feedback, you can read more of our testimonials here: https://www.ciceley.com/testimonials/
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