Fleet Van Sales Executive

You will develop and retain valuable fleet accounts, identify new business opportunities and guide customers through the complete vehicle journey from initial enquiry and specification through build, supply-chain coordination and final delivery. This is a customer-facing role for an organised, enthusiastic sales professional who can build trusted relationships, embrace new technology and consistently meet or exceed targets.

Benefits

• Competitive salary with commission and bonus opportunities.
• Mercedes-Benz company car.
• 23 days’ holiday plus bank holidays.
• One additional day’s holiday for every five years of service, up to three additional days.
• Cycle to Work Scheme and onsite parking.
• A friendly team environment within an award-winning dealership committed to developing its people and business.

• Develop, manage and retain fleet customer relationships, including regular customer visits and implementation meetings.
• Generate and follow up leads, respond to enquiries, prepare quotations and secure vehicle orders.
• Sell Mercedes-Benz vans and associated products, promoting electric vehicles, ServiceCare and relevant Ciceley products and departments.
• Understand customer operating requirements and construct accurate vehicle specifications and build plans.
• Coordinate with Mercedes-Benz, bodybuilders, suppliers, Sales Support, Sales Administration and Service teams.
• Provide customers with clear, regular progress updates and resolve risks before they affect delivery.
• Maintain accurate CRM, order and work-in-progress records, reporting movements and potential threats to the Fleet Van Sales Manager.
• Achieve agreed sales and customer-service targets while following departmental processes and manufacturer standards.
• Arrange demonstrations and test drives, organise handovers and maintain contact after delivery.
• Represent Ciceley Commercials professionally at customer, supplier and other Ciceley locations; occasional vehicle movements may be required.

• Proven van sales experience with the confidence to develop business and close opportunities.
• An effective, persuasive and natural communicator who builds strong customer relationships.
• Organised, disciplined and highly attentive to detail.
• Self-motivated and proactive, with the ability to work independently and as part of a team.
• Hardworking and resilient, with the ability to perform under pressure in a fast-paced environment.
• A positive, enthusiastic and dedicated “can-do” attitude.
• Strong computer skills, numeracy and confidence maintaining accurate systems and records.
• A full UK driving licence.

• Previous commercial vehicle experience.
• Experience of fleet sales, complex vehicle specifications or vehicle conversion supply chains.
• Knowledge of Mercedes-Benz commercial vehicles and electric van technology.
• Experience using Autoline CRM or a comparable automotive sales system.