We all know how important our relationship with our customers is to our continuing business. Gary, who works as a Driver Trainer at Ciceley Commercials, has been commended by his colleagues for going that extra mile in building trust and confidence in our product. Gary recently worked with a customer who was used to dealing with another manufacturer and wasn’t happy to leave home every morning for a Mercedes-Benz Actros!
Determined to change the customer’s opinion of our brand, Gary dedicated himself to providing one-to-one coaching and telephone support. Forward thinking Gary monitored Fleetboard to see if his customer had had a bad day. He would then pick up the phone to his customer to see how he could help.
Due to the excellent relationship between Gary and the driver – the driver contacted Gary one Sunday to let him know he had achieved 15 mpg and was thrilled. This was soon followed by another call one Saturday afternoon, when Gary was at a wedding reception, to say he had achieved 17.1 mpg on a run and was ecstatic!
Through Gary’s coaching and support he converted a driver who was demotivated to have been taken out of his usual truck and apprehensive about an Actros. Thanks to Gary, this driver now wants to drive nothing else.
Great to see these fantastic new vehicles out on the road 👏
So far, Enviro-Clean have taken delivery of over 10 Actros ProCabin 6x2 tag axle units, along with 3 DISAB-spec Mercedes-Benz Arocs 8-wheelers — a strong start to what will be a major 60-truck fleet rollout.
We’re proud to be supporting Enviro-Clean on this journey and look forward to seeing even more of these striking vehicles on the road very soon 🚛
Shout out to our Bolton team for another fantastic review! 👏
Providing efficient, friendly and knowledgeable service is what we’re all about — and it’s always great to see that reflected in our customer feedback.
Thanks again for the support — we look forward to welcoming you back soon!
Sprinter 315 L3 Dropside - engineered to perform and priced to impress! You can now save £9,665.00 across selected Sprinter Dropside stock! #sprinter #chassis #dropside #mercedesbenz #savingmoney
We’re excited to announce that we are an official sponsor of @plato.racing for the 2026 Kwik Fit British Touring Car Championship season 🏁
A proud moment for us, with third-generation family member @adammorgan33 taking to the grid. We’re looking forward to supporting Adam and the team this season… let’s go racing! 🙌
Behind the scenes of our photo shoot, showing off that we are the FIRST Mercedes-Benz vans retailer in the UK to be fully compliant with the new MAR20X franchise standard across all four of our sites! https://www.ciceley.com/news/#showroom #workshop #friendly #staff #proud
A brand new EV charger has just landed, making road trips and daily drives even easier 🔌✨
No more range anxiety 😌 Faster charging ⏱️ Cleaner travel🌱 Tag someone who needs to make the switch 👇#EVLife #ElectricCars #Scotland #SustainableLiving #ChargeUp FutureIsElectric
