Relative values ensure W&M Thompson’s loyalty to Mercedes-Benz
Paul Thompson adhered to a family tradition dating back more than 40 years when he purchased his latest Mercedes-Benz Actros tractor unit from Ciceley Commercials.
Paul is a Partner in W&M Thompson, the Lancashire-based transport firm founded by his parents William and Margaret, who bought their first truck from the same Dealer in 1974.
That vehicle, a 1418 tractor unit from the LP range, was one of the first sold by Ciceley Commercials, which was awarded its Mercedes-Benz franchise shortly after the manufacturer opened for business in the UK. W&M Thompson has remained a loyal customer to this day.
The latest arrival is an Actros 2551 with range-topping GigaSpace cab, 375 kW (510 hp) 12.8-litre engine, and personalised registration plate. It has joined a fleet of 20 trucks, the majority of which wear the famous three-pointed star.
“We’ve stayed with Mercedes-Benz and Ciceley Commercials for two simple reasons,” said Paul. “The product has always been excellent and the service we receive from the Dealer is first class.
Paul Thompson“The Actros is also superbly reliable. We’ve been running vehicles from the latest generation for four years now and I don’t think I’ve spent anything on them."
“As a total package, the Actros has it all,” he continued. “It’s competitively priced and offers great value for money thanks to its high level of standard specification, to which we add chrome grilles and lightbars to ensure that our vehicles really stand out.
“Many of our vehicles are travelling into London and making multiple drops on a daily basis. The Mercedes-Benz truck’s fuel economy is great, while our drivers rate it very highly too.”
W&M Thompson runs its own workshop but, like all new Actros tractors, its latest truck came with two years’ free repair and maintenance cover, under which inspections and services are being carried out at Ciceley Commercials’ Blackburn branch.
“The Dealer has always looked after us really well,” said Paul. “The attitude of its team impresses me because they could easily get complacent about such a long-standing customer. That never happens though – they can’t do enough for us.
“Sales executive Anthony Cunningham handles our orders very professionally and we have a great relationship with Service Manager Steve Hall, who has been looking after us pretty much since my dad started the business.”
William Thompson has since passed away but Margaret, now aged 83, still takes an active interest. “She keeps me on my toes,” laughed Paul, whose sister Sandra is also a Partner at the company headquarters in Rufford, near Ormskirk.
W&M Thompson’s 20 tractors and 40 trailers undertake a range of transport duties for customers in the food industry, moving palletised loads, bulk flour and grain, between production plants, distribution centres and wholesalers across the UK.
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Last Friday, we were delighted to visit @eastlancshospice alongside our beekeeper, John Beavan, for a special MerceBEES honey demonstration.
Patients and staff learned all about bees, honey production and the extraction process, with Matt even getting involved by helping to prepare and spin the honey frames.
The visit finished with a tasting session of this year’s delicious MerceBEES honey and was a fantastic opportunity to share the story behind our hives and the important fundraising work they support.
All proceeds from the sale of our MerceBEES honey will be donated to East Lancashire Hospice, helping to support the incredible care and services they provide to patients and families across our local community.
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Ciceley Commercials was founded by the Morgan family and, 53 years later, we`re still proudly family-owned today!
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Don`t miss our ServiceCare Year-End Offer ... Now is the perfect time to secure a Mercedes-Benz Van ServiceCare plan and save up to £150 before the offer ends on 31 December 2026.
Whether you drive a Citan, Vito or Sprinter, ServiceCare helps you budget for future servicing costs while ensuring your vehicle receives expert Mercedes-Benz maintenance.
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A Spooktacular Halloween Fundraiser Success! 👻🎃
Our colleagues across our Lancashire sites got into the Halloween spirit on Friday with fancy dress, office decorations, tasty treats and plenty of fundraising fun.
Thanks to the fantastic generosity of our team, we`re delighted to share that we raised an incredible £513.79 for East Lancashire Hospice.
A huge thank you to everyone who dressed up, baked, donated, decorated and helped make the day such a success. It`s always amazing to see colleagues come together to support great causes while having a little fun along the way.
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We`re proud to support our customers every step of the way, so receiving feedback like this means a lot to our team.
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Truckfest North West Colouring Competition Winners!
A huge thank you to everyone who entered our Colouring Competition at Truckfest North West! We were blown away by the creativity, effort and colourful designs we received throughout the event.
After much deliberation, we`re delighted to announce that our winners have now been selected! 🏆 Congratulations to all of our winners, who have each received their prizes.
It was fantastic to see so many young truck enthusiasts getting involved and showcasing their artistic talents. Thank you to everyone who stopped by our stand, took part, and helped make the competition such a success.
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Halloween is officially here at Ciceley! #ciceley #takingapicture #mercedesbenz #halloween #spookyseason
Giving the sales team at Bolton a ‘trick’ instead of a ‘treat’! #ciceley #mercedesbenz #wiggle #dance
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