Mercedes-Benz Actros ‘seed’ takes root for Fagan & Whalley
The first Mercedes-Benz Actros to join the distinctively liveried, 200-strong tractor unit fleet of Lancashire haulier Fagan & Whalley has impressed its new owners so much that they have now ordered another two.
Supplied by Dealer Ciceley Commercials, the ‘seed’ vehicle entered service last year. Its winning blend of driver appeal, fuel efficiency and image-enhancing style quickly convinced the operator to change its previous policy of buying all of its tractors from another manufacturer.
Family-owned Fagan & Whalley is a highly regarded name in the road transport industry, offering a comprehensive range of services and handling anything from a single pallet to a full load.
Graham Fagan“We also endeavour to provide our drivers with the best vehicles, and their feedback has been entirely positive – they particularly like the driveability and performance of the new Mercedes-Benz, as well as its cab layout and high-quality interior."
Its trucks are instantly recognisable. “We take great pride in the appearance of our fleet and the Actros certainly has the right image,” declared Graham Fagan, Operations Director at the Padiham-based firm.
“The Actros is leading the way on fuel economy too, with mpg returns which are right up there with the very best on our fleet. This helps us to minimise the impact of our operation on the environment, an important factor given our commitment to sustainability across all areas of the business.”
Fagan & Whalley’s first Actros is a 2545 model and has a roomy BigSpace cab with exemplary levels of comfort. At its heart is a state-of-the-art, 12.8-litre, straight-six powerplant which transmits its 330 kW (449 hp) output to the road via a smooth and efficient, 12-speed Mercedes PowerShift 3 automated gearbox.
The two units it has just ordered will be powered by engines from the recently launched second-generation OM 471 family, which is capable of delivering fuel returns up to 3% better than its already-frugal predecessor – Ciceley Commercials convinced its customer to take this step after providing an Actros ‘Fuel Challenger’ for a trial period.
“These are still relatively early days and the evaluation is ongoing,” added Mr Fagan. “We want to see how the trucks perform over the longer term, into years three and four, but the early signs are certainly promising.
“We’ll also be monitoring the support we receive from Ciceley Commercials, though having bought a few rigids from them in the past we know already that they run a very professional operation. The Dealer has been keen from the outset to build a relationship, and not just to sell us some metal, which bodes well for the future. On the evidence to date, we’ll definitely be looking to add more Actros to our fleet in the future.”
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Another amazing review for our Blackburn Service Team who continue to deliver outstanding customer service and creating a welcoming experience for every customer who visits us.
From expert support in the workshop to the all-important coffee ☕ — it’s great to see the team’s hard work recognised!
BRAND NEW DIESEL OFFERS - AVAILABLE NOW!
Explore the latest offers across the Mercedes-Benz diesel van range at Ciceley Commercials
Whether you’re looking for efficiency, practicality or dependable performance, there’s never been a better time to upgrade your van.
https://www.ciceley.com/ciceley-vans/offers/diesel-offers/
For more information and full T&Cs, please visit our website.
Making new best friends at the APSE event in Aviemore. Fleet, Waste and Grounds Seminar. Proud to have partnered with @fzuk.fleetservices for this event. #municipal #council #wastemanagement #truck #mercedesbenz
HAPPY WORLD BEE DAY! Have a Bee-rilliant day 🐝 #worldbeeday #mercedesbenz #greenerbusiness #bees #honey
We’re excited to be attending the APSE Scotland Fleet, Waste & Grounds Seminar 2026 this week, at the Macdonald Aviemore Highland Resort!
You’ll find us on Stand 32, where our team will be on hand to chat all things fleet, commercial vehicles and support solutions. We can`t wait to meet everyone.
#APSE #FleetManagement #CommercialVehicles #WasteManagement #GroundsMaintenance #Networking
⚡ OUR NEW ELECTRIC OFFERS HAVE ARRIVED ⚡
Thinking about making the switch to electric? Now’s the perfect time to explore the Mercedes-Benz electric van range at Ciceley Commercials
Designed to keep your business moving with zero-emission driving, lower running costs and trusted Mercedes-Benz reliability.
https://www.ciceley.com/ciceley-vans/offers/electric-offers/
For more information and full T&Cs, please visit our website.
Proud to see the first Mercedes-Benz Actros 2453 LS ProCabin Stream tractor unit delivered to R J Rich & Son Ltd by Richard Wilson, Truck Sales Executive at Ciceley Commercials 🚛👏
Designed for the highly specialised bulk powder sector, this impressive new vehicle will be transporting materials including sand, cement, sawdust and crushed glass — supporting the demands of local industry with a specification tailored perfectly to the job.
Featuring the 13-litre engine and a twin PTO setup to power both blower equipment and hydraulic pumps, this Actros is built to handle demanding operations efficiently and reliably.
The ProCabin StreamSpace configuration is still a relatively new addition to the Mercedes-Benz Trucks range, making this a standout addition to the R J Rich & Son Ltd fleet and a fantastic example of modern truck technology adapted for specialist regional applications.
Congratulations to the team at R J Rich & Son Ltd — we wish you many safe and productive miles ahead! ⭐
DISCLAIMER: Our Service Managers Are Lovely! #service #mercedesbenz #apex #chemicalbrothers #officehumour
🏆 Double Award Success for Ciceley Commercials 🏆
We are incredibly proud to announce that we have been awarded both Daimler Truck Dealer of the Year and Customer Service Team of the Year at the Daimler Truck Dealer of the Year Awards held at the Voco Hotel in Leicester.
These awards are a fantastic achievement for our business and recognise the commitment, professionalism and teamwork demonstrated across every part of the organisation.
Head of Network Development at Daimler Truck UK, Leonhard Niemann, commented:
“I’m really proud of Ciceley Commercials – they truly deserve this. They’ve worked incredibly hard, consistently delivered strong customer satisfaction scores, and are investing significantly in the future.”
Ciceley Dealer Principal, Andy Heys, added:
“I am incredibly proud of the Ciceley team and everything they continue to achieve in such a challenging and demanding industry. Their passion, commitment and drive to continually improve and do more for our customers is what makes this business so special.”
These awards not only recognise what has already been achieved, but also reflect the exciting future ahead for the business. Development of our brand-new Eurocentral site is progressing exceptionally well and remains firmly on track to open in October — another major step forward in our continued growth and investment in the future.
Thank you once again to every member of the Ciceley team for your continued hard work, and thank you to our customers for your trust, support and for continually inspiring us to raise the standard in everything we do.
#CiceleyCommercials #DaimlerTruck #DealerOfTheYear #CustomerServiceExcellence #Teamwork #TruckIndustry #CustomerFirst #Eurocentral
We’re thrilled to share that the team at our site has received another incredible customer review!
Positive feedback like this is a fantastic reflection of the hard work, dedication, and excellent customer service the team provides day in and day out.
If you need to book your van, truck, car or bus in for a service or repair, or if you require parts support, please get in touch with the team today — they’ll be more than happy to help.
www.ciceley.com
Plato Racing heads to Brands Hatch this weekend!
Following an impressive debut weekend at Donington Park, where the team secured a historic Qualifying Race victory and multiple top ten finishes we wish the best of luck for Round two of the 2026 BTCC season for Plato Racing.
Take a look back at the action from the opening race weekend below 👇
https://youtu.be/NPRR5KZVdwI
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