We are delighted to announce that we have received the fantastic Mercedes-Benz Truck Customer Service & Parts Dealer of the Year accolade for the second year running!
It is fantastic to see everyone’s hard work recognised by Mercedes-Benz. We know that we have the best team in the network, and it is great to know that Mercedes-Benz thinks the same.
Mercedes-Benz Trucks UK reviewed several areas of our service and parts business performance and our commitment to customer service and recognised our efforts as being the best in the country.
To receive this award last year was remarkable, to be awarded it again this year is testament to the hard work and dedication of each member of the team.
Keeping our customers’ vehicles moving is critical to their business and can on many occasions be very challenging, especially maintaining the customer’s satisfaction during this difficult time. Our team are experts at this. We often receive Google reviews from grateful customers, recognising the support and effort of our team.
We are exceptionally proud of our Service and Parts team. Congratulations on receiving the CS&P Dealer of the Year award for a second year. Keep up the hard work to make it a hat-trick next year!
We are incredibly proud to announce that we have been awarded both Daimler Truck Dealer of the Year and Customer Service Team of the Year at the Daimler Truck Dealer of the Year Awards held at the Voco Hotel in Leicester.
These awards are a fantastic achievement for our business and recognise the commitment, professionalism and teamwork demonstrated across every part of the organisation.
Head of Network Development at Daimler Truck UK, Leonhard Niemann, commented: “I’m really proud of Ciceley Commercials – they truly deserve this. They’ve worked incredibly hard, consistently delivered strong customer satisfaction scores, and are investing significantly in the future.”
Ciceley Dealer Principal, Andy Heys, added: “I am incredibly proud of the Ciceley team and everything they continue to achieve in such a challenging and demanding industry. Their passion, commitment and drive to continually improve and do more for our customers is what makes this business so special.”
These awards not only recognise what has already been achieved, but also reflect the exciting future ahead for the business. Development of our brand-new Eurocentral site is progressing exceptionally well and remains firmly on track to open in October — another major step forward in our continued growth and investment in the future.
Thank you once again to every member of the Ciceley team for your continued hard work, and thank you to our customers for your trust, support and for continually inspiring us to raise the standard in everything we do.
We’re thrilled to share that the team at our site has received another incredible customer review!
Positive feedback like this is a fantastic reflection of the hard work, dedication, and excellent customer service the team provides day in and day out.
If you need to book your van, truck, car or bus in for a service or repair, or if you require parts support, please get in touch with the team today — they’ll be more than happy to help.
Following an impressive debut weekend at Donington Park, where the team secured a historic Qualifying Race victory and multiple top ten finishes we wish the best of luck for Round two of the 2026 BTCC season for Plato Racing.
Take a look back at the action from the opening race weekend below 👇
Have you ever wondered where your keys go when you hand them over? Come with us to take a look! Also… did you know we service cars at our Bolton site? #carservice #MOT #workshop #awardwinning #mercedesbenz
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Take a look at our day on Wednesday, when Charlie’s Whippy came to see our team at Bolton, offering treats to everyone, for always doing our best keeping Charlie’s Whippy on the road. Downtime = no Ice Creams, and NOBODY likes that! #icecream #mercedesbenz #workingtogether #familybusiness #localbusiness
Great to see these fantastic new vehicles out on the road 👏
So far, Enviro-Clean have taken delivery of over 10 Actros ProCabin 6x2 tag axle units, along with 3 DISAB-spec Mercedes-Benz Arocs 8-wheelers — a strong start to what will be a major 60-truck fleet rollout.
We’re proud to be supporting Enviro-Clean on this journey and look forward to seeing even more of these striking vehicles on the road very soon 🚛
