The Mercedes PRO Adapter enables customers to use initial services from Mercedes PRO connect for their fleets. When inserted into the service port in the vehicle, the adapter establishes a connection between the vehicle, driver’s smartphone and fleet manager. The web-based service links the fleet manager with all vehicles and drivers in the fleet via the Vehicle Management Tool. Initially the Mercedes PRO Adapter will be available for Vito and Sprinter vehicles in 19 European markets, including the United Kingdom, with others set to follow.
The Mercedes PRO Adapter makes it possible to manage vehicles online as well as to check vehicle information such as location, fuel level or maintenance intervals almost in real time. Users communicate with the fleet manager via the Mercedes PRO Adapter app on their smartphone. As well as optimising vehicle dispatching, interaction between fleet managers and drivers gives fleet customers ranging from small to medium-sized fleets considerable scope for improvement when it comes to effective fleet management. It also reduces the effort required for the business analysis – mileage for the whole fleet can be analysed, for example. Additional services from Mercedes PRO connect are already being planned, along with support for other model series by way of an integrated ex-factory solution in new vehicles.
Access to first connectivity and fleet services
“The Mercedes PRO Adapter gives our customers access to advanced connectivity and fleet solutions. These services make the fleet manager’s life noticeably easier, can reduce costs and enable resources to be optimised when scheduling drivers and vehicles. Customers will also benefit who want to leverage all the technical possibilities of their existing fleet containing Vito and Sprinter vehicles in order to boost efficiency and make their business more professional. Looking ahead, we will continue aligning Mercedes PRO connect connectivity and fleet services with our customers’ requirements and to work with them in order to develop and optimise our portfolio on an ongoing basis”, explains Björn Sack, Head of Project Connectivity Mercedes-Benz Vans.
Everything at a glance – from vehicle status to driver’s log
Clearly laid out and easy to use, the Vehicle Management Tool provides the fleet manager with an overview of the fleet in a fast and straight forward manner. At the market launch of the Mercedes PRO Adapter, the Mercedes PRO connect offering includes five core services:
Vehicle logistics
Transferring vehicle locations and creating geofences; generating and sending POIs
Vehicle status
Overview of vehicle condition and usage across the fleet
Fleet communication
Sending messages between fleet managers and drivers (when vehicle is not driving)
Digital driver’s log
Digital list of all journeys that are made, they can be catagorised by Business, Provate or Commute and can be exported to .csv file format for analysis.
Maintenance management
Information on upcoming vehicle services and allows Dealers to send service quotes to the Customer, making their work day easier.
Before every trip, its purpose can be set using the Mercedes PRO Adapter. The status “Business” transmits all relevant vehicle and driver data to the system and thus to the fleet manager. When the status “Private” or “Commute” is selected, information in the vehicle log is anonymised in accordance with data protection policies. In these cases, position information and the start and end times of the trip are not transmitted and the vehicle will not be included in the Vehicle Supervision view.
Set-up at Ciceley Commercials
A few steps is all it takes to access connected services for a fleet. A vehicle fitted with a Mercedes PRO Adapter can then be used in conjunction with the Mercedes PRO Adapter app. To use the Vehicle Management Tool, all that is required is an Internet connection and an up-to-date browser. The Mercedes PRO Adapter app can be used on all common Android and iOS smartphones and can be downloaded from the respective app stores. All services within the Mercedes PRO Adapter app and the Vehicle Management Tool are intuitive to use thanks to a modern user interface and simple menu navigation. All information about the Mercedes PRO mobility, connectivity, financial and fleet solutions can be found online at www.mercedes.pro.
Mercedes PRO is a key part of the future-oriented adVANce initiative
Mercedes PRO is the new brand for all current and future service offerings, solutions and digital services for van customers’ day?to-day business requirements. It takes support for commercial customers to a new level. The service brand is an important part of the strategic adVANce initiative, which sees Mercedes-Benz Vans transforming from a pure vehicle manufacturer into a supplier of comprehensive system solutions. To cater to its customers’ wide range of needs, Mercedes-Benz Vans offers tailor-made solutions that help to increase efficiency and productivity throughout the value chain.
