Order a part

Our Parts Department is open 24hrs, 6 days a week to ensure that if you need a part we can get it to you as quickly as possible.

We have a team of experts on hand to assist you with any parts queries.

Contact the Parts Helpdesk on 01254 870970


At Ciceley Commercials we have one of the largest parts stores in the UK to make sure that if you need a part we can get that part to you either the same day or the following day. We understand the affect vehicle downtime can have on your business and will do everything we can to get the part to you as quickly as possible. If we don't have your part in stock we will locate one for you within the network or via the Mercedes-Benz ELC in Milton Keynes wihch holds approx £40m of parts and the part can be with us within 24 hours. If on the very rare occasion the part is not in stock within the UK it will be ordered from Germany and will be with us within 3 working days.


Mercedes-Benz Parts Facts

  • The Mercedes-Benz ELC Warehouse is 53,000 square metres, that's 7.5 football pitches
  • It holds approx. 67,000 different parts lines
  • The Global Logistics Centre in Germany is 1.7million square metres, which is 250 football pitches!
  • It holds 420,000 different parts lines
  • They have 300 trucks leave every day to distribute parts across the world
  • They dispatch 20,000 spark plugs every day


Ordering your part

During office hours you can contact our Helpdesk on     01254 870970

After 6pm please call      07788 974275


Alternatively you can contact us using the link below.

Contact us