Service & Parts

As a family run business, our core values of traditional customer service methods run through the company. We are here to help you keep your vehicle on the road, where it should be.

Our Blackburn and Bolton workshops are open 24 hours, 6 days a week to help keep your downtime to an absolute minimum and our Carlisle and Dumfries Service Centres have extended opening hours to make sure that we are here when you need us. If you would like to view these hours in full, just click here. 

Our vehicle technicians are expertly trained and receive regular Mercedes-Benz training to ensure they remain on top of all vehicle developments. There really is no one more qualified or better experienced to work on your vehicle.

As well as the benefits of servicing with us, we also hold a large quantity of Mercedes-Benz GenuineParts stock and if by chance the part you require is not here, we will do everything possible to get the part as quickly as possible. We receive overnight deliveries from Mercedes-Benz UK every day and on the very rare occasion that a part is not in stock in the UK - we can receive a part from Germany in just a few days.

The vehicles in the Mercedes-Benz range are some of the most reliable in the industry, but unfortunately things do still go wrong from time to time. At Ciceley, we will do everything possible to make sure you are back on the road as quickly as possible. The best way to avoid any unnecessary downtime is ensure your vehicle is well maintained. By servicing and maintaining your vehicle within the Mercedes-Benz network you are ensuring that GenuineParts are being used which are proven to last longer and be more reliable.

In between servicing your vehicle, you can also take advantage of a Free Visual Health Check to pick up any potential issues before they become a problem. This check only takes 15-minutes and can be carried out at any of our Ciceley Service Centres.

To find out more - please click on any of the below links. 

Servicing   Parts   Enquire