Manage your vans - and business - from your phone, laptop or table.
Your working day runs so much more efficiently when your vans are visible in real-time. With Mercedes PRO connect you can pinpoint your vehicles on the map, so you can be confident your deliveries are running on time. You can also see each vehicle’s health with a click, so you deal with little problems before they become big ones and minimise downtime. Plus you can check if the doors are locked via your app in seconds, so you know everything’s safe and secure.
Free for businesses of all sizes*.
You run so much of your business and life digitally, so why not your vans? Whether you have one vehicle or 10, Mercedes PRO connect is simple to use and comes as standard with our latest Sprinter and Vito vans, with dedicated features for our electric vans range.
What can Mercedes PRO do for you?
Mercedes PRO is the only integrated vehicle monitoring software on the market, which comes as standard in the new Mercedes-Benz Vito and Sprinter and is FREE for the first three years. Raise efficiency, improve safety, maximise security and reduce costs with Mercedes PRO Connect.
- Vehicle health monitoring - see the status of critical parts and get warnings on tyres, brake pads and engine coolant. Your Dealer will also receive alerts and help you plan ahead for maintenance to avoid downtime
- Remote locking - check the doors from anywhere and give access to one of your team if they don’t have the keys
- GPS location tracking - see the exact position of your van on the map. Ideal if you need the driver to fit in extra stops or deliveries, or take a different route
- Emergency Calling - in the event of a severe accident, the van automatically calls the emergency services if the driver can’t respond
- Breakdown and Accident Management - use your PRO connect mobile App to summon MobiloVan 24hr roadside assistance.
Additional features for electric vehicles
With our eVito and eSprinters, you can also access:
- Intelligent charge management - see the battery levels remotely, so there’s no need to go to the vehicle or call the driver to find out if a charge is necessary for the next morning or customer delivery
- Remote pre-heating/pre-cooling - use the app to switch on the heater or air con and the vehicle will draw this from the mains, so it won’t deplete the battery
- Find a charge point - the driver can use the app to find a charging point en route or nearby.
Improved Navigation features for Sprinters with the upgraded 10.25-inch MBUX Headunit
- Live Traffic - your map is automatically kept up to date to ensure the accuracy of the live traffic information and intelligent re-routing
- Dynamic warnings - Van-to-X Communication alerts you to hazards such as slippery roads or broken-down vehicles
- Use voice commands - to access internet radio, weather information, fuel station prices and more
- See precise location data - on the touchscreen display and use what3words for direction finding.
The Live Traffic feature is also available for Vito and eVito models with the upgraded Audio 40 system.
Van thieves thwarted by Mercedes PRO connect
Van rental specialist Eastgate Commercial Ltd has recovered a stolen Mercedes-Benz Sprinter thanks to the vehicle’s cutting-edge connectivity and a quick-thinking Dealer. Ciceley traced the Sprinter by using the Mercedes PRO software, which is fitted as standard in the third-generation model range.
“We feared we’d never see that van again. We contacted Ciceley to let them know, but didn’t imagine there was anything they could actually do. The Dealer’s team were really on the ball, though, because they realised immediately that Mercedes PRO should be able to help.”
The Sprinter
Mercedes PRO Connect comes as standard on any new Mercedes-Benz Sprinter.
To find our more, contact us today.
The Vito
Mercedes PRO Connect comes as standard on any new Mercedes-Benz Vito van.
To find out more, contact us today.
Electric Vans
Mercedes PRO Connect comes as standard on all electric Mercedes-Benz vans and includes additional features to help manage your charge and pre-heat functions.
To find out more, contact us today.
*Mercedes PRO connect is available for the Vito, eVito, Sprinter and the eSprinter. It includes a range of digital services, free for 1-3 years with diesel vans and 1-2 years with electric vans, to help manage your vehicle. Details correct at time of press - January 2020. Please note, services may change over time. In the case of questions concerning the availability of Mercedes PRO connect services for your vehicle, please contact a member of the Ciceley service team.