Mercedes me.

Free digital connectivity to keep your business moving.* 

See your vehicles, any time, anywhere.

Intelligent vehicle monitoring via your mobile, tablet or laptop.

Mercedes me helps you get more out of your van and makes your working day simpler and more efficient.

As the successor to Mercedes PRO connect, it is now integrated into all our latest vehicles, so all you need to do is register and start using the services for FREE*.

Free for businesses of all sizes*.

You run so much of your business and life digitally, so why not your vans? Whether you have one vehicle or 10, Mercedes me is simple to use and comes as standard with our latest Sprinter and Vito vans, with dedicated features for our electric vans range.

What does Mercedes me include?

All of the services shown below are FREE for an unlimited period or FREE for three years*. Please note that the availability of services will depend on the model and year of construction of your vehicle.

  • Assistance & Aftercare
  • Vehicle Supervision
  • Remote Access
    1. Maintenance Management

    Get advance notifications of servicing, so you can plan ahead and avoid any downtime that could slow your business down.

    Accident Recovery & Breakdown Management

    If you need breakdown support, our Customer Assistance Center are always standing by.

    Remote Vehicle Diagnostics

    Go under the bonnet via your mobile device or laptop and check the health of critical parts, enabling you to take action when it's needed.


    Mercedes me can enable your Dealer to monitor your vehicle’s critical components to detect wear, so they can contact you if something needs attention.

    Software updates

    There’s no need to get your Mercedes me software updated at your Dealership – it’s all taken care automatically by over the air updates.


    Want to know more?

  • Vehicle Tracker

    Simply open the app and instantly see the last location of your van – helping you monitor your vehicle even when you’re not behind the wheel.


    Set a specific geographic area for your vehicle to operate in and then receive alerts to your mobile if it leaves the defined area. 

    Parked Vehicle Locator

    Use your smartphone to direct you to the location of your vehicle – a useful feature if you’re picking up your van from one of the team or you’ve forgotten where you’ve parked it.


    Want to know more?

  • Remote Retrieval of Vehicle Status

    A quick glance at your app and you can see your fuel level, tyre pressure and mileage.

    Remote Door Locking & Unlocking

    Worried that you’ve left your van’s doors unlocked or need to give a colleague access? Simply use your app to lock or unlock the doors remotely.


    Want to know more?

Need help registering or setting up?

For more information on how to set up your Mercedes me or help with the registration, contact a member of the team today, we're happy to help. 

Contact us

The Sprinter

The Sprinter

Mercedes me comes as standard on any new Mercedes-Benz Sprinter.

To find our more, contact us today. 

Enquire now

The Vito

The Vito

Mercedes me comes as standard on any new Mercedes-Benz Vito van.

To find out more, contact us today. 

Enquire now

Electric Vans

Electric Vans

Mercedes me Connect comes as standard on all electric Mercedes-Benz vans and includes additional features to help manage your charge and pre-heat functions. 

To find out more, contact us today. 

Enquire now

* To use the services, you must register on the Mercedes me Portal and also accept the Terms of Use for the Mercedes me services. In addition, the respective vehicle must be paired with a user account. Upon expiry of the initial term, the services can be renewed for a fee. Initial activation of the services is possible within 1 year of first registration or initial operation by the customer, whichever occurs first. Please note that the scopes can differ depending on model series, year of construction, equipment and whether the customer account is a private or a business account.
Mercedes me is available for the Vito, eVito, Sprinter and the eSprinter. It includes a range of digital services, free for an unlimited time or for 3 years (according to service), to help manage your vehicle. Details correct at time of press – September 2021. Please note, services may change over time. In the case of questions concerning the availability of Mercedes me services for your vehicle, please contact your preferred Dealer.
The availability of the control unit needed for 4G connectivity is temporarily limited for certain vehicles due to supply bottlenecks. This means that all Mercedes me and Mercedes PRO connect services, including the emergency call system (eCall) are temporarily not available in the affected vehicles. For further information please contact your preferred Mercedes-Benz Dealer.