The Mercedes Benz App & Digital Extras

The Mercedes Benz App & Digital Extras helps you get more out of your van and makes your working day simpler and more efficient.

Intelligent vehicle monitoring via your mobile, tablet or laptop.

As the successor to Mercedes me, the Mercedes Benz App is now integrated into all our latest vehicles, so all you need to do is register and start using the services for FREE*.

You run so much of your business and life digitally, so why not your vans? Whether you have one vehicle or 10, the Mercedes Benz App is simple to use and comes as standard with all our latest models, with dedicated features for our electric vans range.

On cold winter day your Mercedes-Benz electric van welcomes you the second you step on board with a comfortable interior climate; you can even defrost your van from the comfort of your home. You can also track your charging status and lock and unlock your vehicle from your phone, just some of the benefits of using the Mercedes Benz App on an electric vehicle.

Free for 3 years*.

What does the Mercedes Benz App include?

All of the services shown below are FREE for an unlimited period or FREE for three years*. Please note that the availability of services will depend on the model and year of construction of your vehicle.

Assistance & Aftercare
Vehicle Supervision
Remote Access
E-Mobility

For more information on how to set up your Mercedes Benz App or help with the registration, contact us today, we’re happy to help.

Mercedes Sprinter Van

The Sprinter

The Mercedes Benz App comes as standard on any new Mercedes-Benz Sprinter.

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Mercedes Vito panel van

The Vito

The Mercedes Benz App comes as standard on any new Mercedes-Benz Vito van.

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Electric Mercedes Vans

Electric Vans

The Mercedes Benz App comes as standard on all electric Mercedes-Benz vans and includes additional features to help manage your charge and pre-heat functions.

Find Out More

* To use the services, you must register on the Mercedes Benz App and also accept the Terms of Use for the Mercedes Benz App & Digital services. In addition, the respective vehicle must be paired with a user account. Upon expiry of the initial term, the services can be renewed for a fee. Initial activation of the services is possible within 1 year of first registration or initial operation by the customer, whichever occurs first. Please note that the scopes can differ depending on model series, year of construction, equipment and whether the customer account is a private or a business account.

The Mercedes Benz App is available for the Vito, eVito, Sprinter and the eSprinter. It includes a range of digital services, free for an unlimited time or for 3 years (according to service), to help manage your vehicle. Details correct at time of press – September 2021. Please note, services may change over time. In the case of questions concerning the availability of The Mercedes Benz App & Digital Extras services for your vehicle, please contact your preferred Dealer.

The availability of the control unit needed for 4G connectivity is temporarily limited for certain vehicles due to supply bottlenecks. This means that all The Mercedes Benz App & Digital Extras connect services, including the emergency call system (eCall) are temporarily not available in the affected vehicles. For further information please contact us.