About our financial services

 

The Financial Conduct Authority The Financial Conduct Authority (FCA) is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.

Whose Products do we offer?

We can introduce you to a limited number of lenders who may be able to finance your purchase. We will only introduce you to these lenders.

Other Finance Facilities

You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations and details of their products by researching on the high street, in the media and online.

What will you have to pay for this service?

You will not make any payment to us for any introductions we make to finance providers regarding finance facilities to fund your purchase. Commission Disclosure We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You can request for us to disclose the amount of any commission received.

Who regulates us?

Ciceley Commercials Limited is authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 648719 and its address is Cicely Lane, Blackburn BB1 1HQ You can check this by contacting the FCA by telephone on 0800 111 6768 or by visiting the FCA’s website https://www.fca.fca.org.uk/firms/financial-services-register

What to do if you have a complaint?

If you wish to make a complaint about how a financial product was sold to you, please contact us in writing at Ciceley Commercials Ltd, Cicely Lane, Blackburn BB1 1HQ, or you can telephone 01254 669850 or email complaints@ciceley.com A copy of our regulated complaints procedure is available upon request and a copy can be accessed on our website www.ciceley.com . If we cannot settle your complaint, you may be entitled to refer it to the Financial Ombudsman Service www.financial-ombudsman.org.uk

Are we covered by the Financial Services Compensation Scheme (“FSCS”)

Please note that our credit broking activities are not covered by the FSCS.

Data protection

We will use your data in accordance with our Privacy Notice, which is available on our website www.ciceley.com . A copy of the Privacy Policy  is also available upon request

About our financial services