MobilityGo.

All new Sprinters and Vitos registered within the UK from 1 January, 2011 come with a free, three year MobilityGo package. This package will keep you mobile anywhere within the UK and most of Continental Europe.*


The MobilityGo benefit comes into force if:

  1. The vehicle is stranded by the roadside and / or cannot be started due to a technical fault or driver error, eg.wrong fuel, running out of fuel, flat battery, punctures, lost keys, locked out or accident. Please note failures due to driver abuse or inadequate maintenance are not covered.
  2. The vehicle has been driven into a Mercedes-Benz Authorised Repairer by the customer and the vehicle requires a warranty repair, which will take over two hours.**


The Customer will receive:

  1. Free Roadside Assistance
  2. Free recovery for the vehicle (and any trailer) to the nearest Mercedes-Benz Authorised Repairer in the event of the vehicle not being repaired by the roadside.
  3. The return of the vehicle to them within a 25 mile radius of the Authorised Repairer free of charge.
  4. Public transport and / or taxi fare, up to the value of £55 including VAT
  5. A free lift from the Authorised Repairer within a 25 mile radius of their workshop.


As an alternative to the option 3, 4 and 5 above, collection and delivery of a replacement vehicle for the duration of the repair can be organised at the Mercedes-Benz Authorised Repairer for a maximum of 5 days (subject to availability).

*A full list of all markets where your vehicle is covered is available on request. Processes may vary outside the UK.
**Third year Workshop Mobility only valid within the UK.
Terms and conditions apply.

Location Telephone
Bolton 01204 383835
Blackburn
 01254 870990
Carlisle 01228 544611
Dumfries 01387 250822