VanPro Center of Excellence

At Ciceley Commercials we understand that requirements change from customer to customer and the service that we provide is tailored for every individual. That is why we are a Van ProCenter.

Ciceley Commercials became the first certified Van ProCenter dealer in Britain in 2014. This accreditation is achieved when a dealer portrays a demanding standard of excellence in both sales and after sales for new and used light commercial vehicles.

The standards set by Mercedes-Benz which we continuously meet are:

  • 24 hours 6 days a week opening hours at Blackburn and Bolton with extending opening hours at Carlisle and Dumfries.
  • Mercedes-Benz strict requirements on everything from sales staff numbers, their training, qualifications and expertise in specific models and business sectors, to advice on finance and bodybuilding options.
  • The availability of demonstration vehicles for test drives at short notice.
  • Specially-trained service advisors and technicians.
  • Our customers mobility is always maintained by providing replacement vehicles and a collection and delivery service.
  • Fleet professionals who will give you the right answers to your specific business needs.

Ciceley Commercials have recently been awarded the Mercedes-Benz Van Used Performance for 2016, Van Retailer of the Year 2015 and Van Dealer of the Year 2014. These achievements reflect the industry leading quality of all of our staff and the procedures in operation at all of our sites in relation to new and used light commercial vehicles.